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404 error even after clearing data and cache

  • 3 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by Fredy Delgado

I keep getting a 404 error for a website even after clearing data and cache. I can access the website on other web browsers like chrome and on my cellphone but not firefox

I keep getting a 404 error for a website even after clearing data and cache. I can access the website on other web browsers like chrome and on my cellphone but not firefox

All Replies (3)

Hi

What is the address of the website that you are trying to view?

Helpful?

Try disabling Tracking Protection for the site.

Does it still happen in Troubleshoot Mode?

Helpful?

Thank you for the replies. It turns out that after deleting all the cookies and caches for the site, I had to restart my computer for it to take effect in Firefox. Hopes this helps anyone else having the same problem.

Helpful?

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