Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hidden Toolbar bottom of page

  • 1 jibu
  • 2 wana tatizo hili
  • 1 view
  • Last reply by cor-el

more options

Hello....I hope someone can help..this is driving me crazy!! There seems to be a hidden toolbar at the bottom of the Firefox page. In other words, its under the Taskbar. I know that because I can see the very top of letters above the taskbar. At times, a SHUTTERFLY tab will pop up in the Taskbar area. Very strange. I know what Shutterfly is and I have used it many times but I never downloaded anything from the site which would be an add on/toolbar etc.

I cant move the Taskbar down to see what might be under it. Any suggestions will be appreciated!!

Hello....I hope someone can help..this is driving me crazy!! There seems to be a hidden toolbar at the bottom of the Firefox page. In other words, its under the Taskbar. I know that because I can see the very top of letters above the taskbar. At times, a SHUTTERFLY tab will pop up in the Taskbar area. Very strange. I know what Shutterfly is and I have used it many times but I never downloaded anything from the site which would be an add on/toolbar etc. I cant move the Taskbar down to see what might be under it. Any suggestions will be appreciated!!

All Replies (1)

more options

It is possible that the screen is too wide or too high.

  • Use Restore or Maximize in the right-click context menu of the Taskbar icon to set focus to the Firefox application if you do not see the Firefox window.
  • Open the system menu of that Firefox window via Alt+Space and see if you can move and resize that window (use the keyboard cursor keys).

If that works then first close all other open Firefox windows and then close Firefox via "File > Exit/Quit" to save that setting.

If the above didn't help then see:


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.