No button to send my emails
I started a monthly donation to Thunderbird a few hours ago and now I'm thinking it may have been a scam. Not sure, and I have sent an email to your donation email about this. Since I made that donation (and maybe this is a coincidence), I am not able to send any emails. I can compose an email, but there is no "send" button anymore. Can you help me with this? Thank you very much.
Suluhisho teule
- Start a new message.
- View > Toolbars > Composition toolbar
- If there is no send button in the composition toolbard, right click on the composition toolbar to customize it and add the button.
All Replies (4)
Thunderbird is a free, open-source program. No donation is required to download, install, or use the program. Whether or not you fell into a scam, I can't say, but unless you downloaded Thunderbird from a non-official site (the primary source is < https://www.thunderbird.net/en-US/thunderbird/all/ > your inability to send is not related to your donation.
If you want to cancel an official donation, go here:
https://give.thunderbird.net/hc/en-us/articles/49703731547667-Cancellations-and-Refunds
Hi Lin, thank you so much for your response! I think I'll wait to hear from the Gift team before I cancel my donation. But in the meantime, I closed Thunderbird and restarted my computer and I still can't send any email when I click on "Write" and compose an email. I have also noticed that I can't drag the window of the new email to a different part of my screen.
Any ideas on how to fix this? Thank you again for your help.
Suluhisho teule
- Start a new message.
- View > Toolbars > Composition toolbar
- If there is no send button in the composition toolbard, right click on the composition toolbar to customize it and add the button.
Thank you so much, Rick! This worked! I really appreciate your help!
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