Showing questions for topic:

Cannot download email

Yesterday I had to change my Spectrum email - I have an old road runner email address and swapped over to spectrum.net server from the old server. In this process I had … (read more)

Yesterday I had to change my Spectrum email - I have an old road runner email address and swapped over to spectrum.net server from the old server. In this process I had to update my password to access the server.

When I updated per the instructions from Spectrum I was able to do a normal download into my Thunderbird inbox. This triggered me having to input the new password. I did check the box to update the password and save it. After the one time download I cannot get Thunderbird to download emails. I can send emails with no problems but cannot download. No way can I get a download - it does not on initialization, at the set time nor with the manual request.

Spectrum is no help - their web mail works and it's my problem. I realize this is an old system, legacy and all that - anybody got a magic fix?

Any idea on how I messed this up?

Thanks.

Open 3

I have Read Receipts disabled, but one was generated when MY address is in Disposition-Notification-To

I received a spam message this morning that had a "Disposition-Notification-To" (aka Read Receipt) line that had MY email address on it. I honestly don't know why a spamm… (read more)

I received a spam message this morning that had a "Disposition-Notification-To" (aka Read Receipt) line that had MY email address on it. I honestly don't know why a spammer would do this - but that's not the issue. I have Read Receipts disabled, but Thunderbird generated an email (to me) and sent it to my mail host. This seems like a bug. Even if the Read Receipt has my email address on it (making it mostly harmless), Thunderbird shouldn't have generated the message. Or am I missing something? Thanks.

Open 5

Authentication Failed with new outlook.com accounts

TB Authentication Failed with new outlook.com accounts Definetely not a problem of username, password, etc: everything double checked. No problems with old outlook.com ac… (read more)

TB Authentication Failed with new outlook.com accounts Definetely not a problem of username, password, etc: everything double checked. No problems with old outlook.com accounts or connecting BlueMail for Windows to the new created accounts, but still I would like to use Thunderbird...

Open 1

Unable to write the email to the mailbox

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1. I've 4 x mailboxes here and since yesterday, 3 of them show me an un… (read more)

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1.

I've 4 x mailboxes here and since yesterday, 3 of them show me an unusual message when checking for emails. I tried attaching a screenshot but although the screenshot uploaded, I couldn't find a way to insert it here. But the message says Unable to write the email to the mailbox and asks me to check if I've write privileges (which I have) and to cheek the available disk space.(currently 101GB free).

The message is happening 2 or 3 times each day and lasts for about half an hour, then everything works fine again. Has anyone else seen this??

Open 4

How can I get email Send capability restored?

Firefox on this Windows 10 computer stopped providing an email Send option about 2 weeks ago. I still receive all messages fine, but must use Firefox on an older windows… (read more)

Firefox on this Windows 10 computer stopped providing an email Send option about 2 weeks ago. I still receive all messages fine, but must use Firefox on an older windows 7 computer to send emails. What can I do? Other internet receive and send functions are still working. The problem is only with email.

Imetatuliwa 1

define sender email - depending on receipient

Hello i am struggling with TB as it always uses the default email of a server account. Instead, i would like to use different accounts based on the recipients I could n… (read more)

Hello

i am struggling with TB as it always uses the default email of a server account.

Instead, i would like to use different accounts based on the recipients


I could not find an extension with this behavior.

For example, I would like all email exchanged (sent & received) to a domain ( @thatcompany.com ) to use a given account alias (myalias.email@proton.me)

Thanks for all assistance

Open 5 1 72

Exchange Inbox disappearing. Bug 2009429?

Hi all, After thoroughly searching this database, I could not locate an answer to the issue I am facing, although there seem to have been several similar cases. My for… (read more)

Hi all,


After thoroughly searching this database, I could not locate an answer to the issue I am facing, although there seem to have been several similar cases.

My former university has recently decided to delete alumni email accounts, so I am using Thunderbird for email transferring from university to GMail (added both accounts to Thunderbird and then began copying emails and folders). Transfer is slow, depending on the server capabilities etc., but I am going folder by folder and so far it has been fine. I began the transfers a week ago.

Last night I noticed my Thunderbird inbox for my school is not showing anymore. The profile folder is only showing one file (.msf) for Inbox, instead of what should be, in my understanding, two files.

Thunderbird is still communicating well with the university email server because I made a folder rearrangement on the university webmail service (outlook.com) and it showed on Thunderbird. In addition, all my Inbox emails appear fine on the university webmail service (outlook.com).

Any ideas? This is obviously important and urgent.


Thank you in advance.

Open 36 415

Why is Thunderbird suddenly not receiving messages (I already checked my password settings)?

I've been using Thunderbird for years but suddenly as of yesterday it's stopped receiving messages. First it told me my password was incorrect. Ever since then when I try… (read more)

I've been using Thunderbird for years but suddenly as of yesterday it's stopped receiving messages. First it told me my password was incorrect. Ever since then when I try to click "Get Messages," it simply has no response at all. Nothing happens. I went into my Thunderbird password settings, and upon seeing that the incoming-message password had for some reason reverted to an old, obsolete password, I corrected it and saved the correct one. I've checked several times and the passwords are correctly saved now. But this did not fix the problem. When I click "Get Messages," nothing happens. My Thunderbird is connected to my Earthlink account, which is working fine. When I go into Earthlink, I am able to send and receive messages as normal. So the problem is not with Earthlink but with Thunderbird.

Open 10 27

thunderbird is doubling my outgoing (sent) email, why?

Every time I send a message, it duplicates itself. Any help in removing this problem in the settings will be appreciated. Please keep in mind I'm not that savvy with se… (read more)

Every time I send a message, it duplicates itself. Any help in removing this problem in the settings will be appreciated. Please keep in mind I'm not that savvy with settings so if you can keep this simple like me, that would be great. I'm using version 151.0 64-bit on Windows 10. Hopefully someone be able to help me resolve this problem.

Thank you, Joe

Imetatuliwa 2 27

can send but not receive emails

Had to change my ISP password which I did. I then removed all passwords from Thunderbird. I then downloaded the newest version (listed below) After the download I clicked… (read more)

Had to change my ISP password which I did. I then removed all passwords from Thunderbird. I then downloaded the newest version (listed below) After the download I clicked on get messages - no response - did not ask for a password. My ISP pop address is properly listed. I went further and clicked on write - a box opened up asking for a password. Of course I entered my new ISP password and it showed up under saved passwords (smtp etc). I can write and send messages but not receive. I would appreciate a fix to be able to download messages - I miss my Thunderbird. Thank you - I must admit I'm not very teck savvy

Open

cannot login to server mail.twc.com failed

cannot receive or send email says to login to server mail.twc.com failed Also says unable to authenticate to outgoing server SMPT check PW did and still not working. Spe… (read more)

cannot receive or send email says to login to server mail.twc.com failed Also says unable to authenticate to outgoing server SMPT check PW did and still not working. Spectrum say server is failing to communicate with their server.

Open

I can't get any emails since 5-31-2026

I can get a couple hundred e-mails but none since 5-31-2026. I can see later e-mails in yahoo but I use thunderbird because yahoo is too cumbersome to use for just E-mai… (read more)

I can get a couple hundred e-mails but none since 5-31-2026. I can see later e-mails in yahoo but I use thunderbird because yahoo is too cumbersome to use for just E-mails. I sometimes get a message that my account is being processed. I have had this problem before but can't remember how I got out of it. I am computer literate but I am also 91 years old. Think Biden! I need emails! I am frozen in the middle Roku install because I never got their code and they are now frozen.

Open

Emails from customers through a third party applications come over with the same same correspondent name.

When we first started using a third party application to track our customers information & jobs; we received emails showing the customers name on the correspondent/fr… (read more)

When we first started using a third party application to track our customers information & jobs; we received emails showing the customers name on the correspondent/from column. Now all of the emails show the third party applications name and I do not know which customers are trying to contact us.

Open 4 27

Some email addresses are no longer being delivered and are not in the spam folder.

Hello. Some email addresses are no longer being delivered and are not appearing in my spam folder. This started about three weeks ago with just one address. Now, I know o… (read more)

Hello. Some email addresses are no longer being delivered and are not appearing in my spam folder.

This started about three weeks ago with just one address. Now, I know of at least two.

Emails from these addresses that I used to receive and delete have also disappeared from my spam folder.

Does anyone have a solution?

Open 1