Thunderbird Community Forum

Can't download messages on one of my computers. Account icons show locked, I think. See attached file. Downloads were working but now can't download anything newer than 01 June. How can I "unlock" the accounts? All my other computers are downloading messages just fine.

I've been a Thunderbird user for years without problem. However, since May 22, three specific messages continually reappear after deleting them from my Inbox.

I keep my Inbox empty and it stays that way, except for these 3 messages. Removing them from the Trash folder has not solved the problem.

My email provider is netaddress.com via POP3 account. I signed on to look at my inbox on their site via a browser, and the messages aren't there.

I have tried repairing and compacting the inbox, but the messages continue t reappear.

Do you have any other suggestions?

TIA.

ChuckM

Hello,

Everything working just fine last night. Wake up and Thunderbird will not retrieve emails.

Remembered this old message I got so I went through and deleted my second email address, didn't help.

https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo

Checked all settings compared to Yahoo, still won't download messages. I can even send a message with my current settings no problem, and it does login, just won't retrieve emails. Gives me a connection timeout.

Anyone have any ideas?

One emails will not download from server. Using the repair folder it says folder is busy wait until finish. All other emails work fine. One email only keeps going back. Thankyou

I have used Thunderbird (Windows 11 PC) as my email application with my Road Runner / Time Warner / Spectrum email account for over 20 years. As recently as a week ago I could send emails. Now sending fails with this message - "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.twc.com timed out. Try again.". No problem receiving emails in Thunderbird. I can send emails if I log into Spectrum.net in a browser and I can send emails from my Android phone. All server settings did not change and match those that the Spectrum web site says to use. Thunderbird is up to date - 140.11.1esr (64-bit). Windows is also up to date. Spectrum tech support was no help. Thanks

Can't get email from Comcast server any more & a lot of existing emails disappeared. Was on the phone with them & reset ports & checked other things but it didn't work. I can read them at Comcast's site & also send & get them there. Also can you help me forward my email to another email program?

I accidentally deleted a good number of my emails from my local Pop3 server account. I don't delete my emails from my gmail server so I can just redownload all my emails but cannot remember the prefix needed to do it.

If I recall correctly I go under settings for my email account, then go to server settings and add the prefix to my email shown in the Username field under the Pop Mail Server Section.

Can anyone remind me of the prefix?

It was like restore:[my email] or all:[my email].

I should have made a note of it as I cannot find it anywhere online now.

I think I've tried everything to figure out why Thunderbird will not send emails.

Yes there was an update the last week of May to version 140.11.1esr (64-bit).

Yes the incoming and outgoing mail server info gibes with my ISP (Shaw) - added pix

Yes have done the necessary adjustments to Windows Defender and Firewall.

Yes I have increased mail.news.tcptimeout because occasionally have received message that "Outgoing server

• SMTP" mail.shaw.ca timed out. Try again. Yes I have indeed tried again.

Yes I have called Shaw and they will not offer any suggestions because TB is a third-party.

What's left to try? A version reversion? Thunderbird has been so stable for so long. I even considered Betterbird but it uses the same profile so............

Thanks.

thunderbird refuses to connect with my email account. it says, either the name is wrong or the passwort, or the settings. name and pssword is proofed, so its the settings. where can i find them, and what is to do ?

Hello, My Provider is vodafone. Since you updated Thunderbird, i can't send emails. This Problem exist since about 2 Month. Vodafone cant help me, because they said, it is your Problem. I need very quick help. I need emails for my business. Thanks

I've been seeing a doubling of *some* incoming messages, where a duplicate message comes very soon after the first one. For example, two incoming messages were received at:

Sun, 07 Jun 2026 14:03:10 +0000

Sun, 07 Jun 2026 14:04:31 +0000

So the second message came in about 1 minute and 21 seconds after the first, and not because of anything I did (as far as I know). But then that was it, no third message came in.

This isn't really a bug, as nothing is harmed, just a repeated message. Any thoughts would be appreciated.

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1.

I've 4 x mailboxes here and since yesterday, 3 of them show me an unusual message when checking for emails. I tried attaching a screenshot but although the screenshot uploaded, I couldn't find a way to insert it here. But the message says Unable to write the email to the mailbox and asks me to check if I've write privileges (which I have) and to cheek the available disk space.(currently 101GB free).

The message is happening 2 or 3 times each day and lasts for about half an hour, then everything works fine again. Has anyone else seen this??

Have been successfully running Thunderbird for many years on Windows 10 on 2 different private computers. Within the last week both computers unable to send and receive messagees. BT E mail account is absolutely fine as can access it via webmail and via Android e mail app on my phone. Login details have not been changed. Have tried updating to 150.1 no joy. When trying to send a message we receive Send Message Error immediately but with no explanation as per attached image.

When I try to send an email, I get the following response. Sending of the message failed. An error occurred while sending mail. The mail server responded: invalid user ID or password. Please verify that your email address is correct in your account settings and try again. Have looked in account settings and cannot see a password anywhere. Email address is correct Help please Carol

I'm using gmail/outlook/hotmail email addresses on a new win11 laptop with Surfshark VPN and getting email up & running is the last major set up issue. I am having issues with both send & receive emails across all addresses. I get some functionality if I pause the VPN (not ideal!) but not total. I have tried the Surfshark bypass function for Thunderbird but without success.

I have had no issues with this setup for many years on win10.

Using Outlook (one email address) on the web with the Surfshark Chrome extension I can both send & receive.

1. what should the IMAP & SMTP server settings be for gmail/outlook/hotmail? 2. are there any known issues with Thunderbird/Surfshark? 3. are you aware of any issues with gmail/outlook/hotmail blocking Surfsahrk?

Alan Burdis

Using Thunderbird with Spectrum email (an old roadrunner address). Changed the outgoing server to the following: Server Name: mobile.charter.net Port: 587 Username: Reefside@cfl.rr.com Authentication: Normal Password Connection Security: SSL/TLS Testing connection fails. I have tried different combinations and once in a while I get that the connection is successful, but email sending hangs and never completes.

Mozzilla fonctionne mais je ne peux plus faire "envoyer" mes mails. C'est terrible d'autant que n'y comprends rien . Je rédige-sur la page "Rédaction" et après il n'y a plus de case "Envoyer." par contre je reçois les mails J'ai glané les infos au bout de 2 jours  : IMAP Je sui "Orange" Sortant SMTP/SSL/TLS port 459 Entrant SMTP/SSL/TLS port 995 et quelque part  : version 140.II.Iesr  ? Vous pensez que c'est grave ? ça fait 10 ans que ça fonctionnait

My inbox folder costently says it has more messages than it displays (I can see the missing ones by searching). I have tried repairing it, looking at filters, etc., but nothing seems to work. See picture. Thank you!