Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

I follower your instructions for restoring my bookmarks, but it didn't work.

Firefox Recover data
Chelos replied
Chelos
Chelos

I'm on Windows 11. After I added some plug-ins and extensions to replace the ones that went missing during your last update, my bookmarks also went missing. (They were there before I replaced the plug-ins and extensions.) I followed your instructions on how to access my bookmark back ups, and found them. However, everytime, I tried to install one of the backups, I ended up with no bookmarks at all in Firefox.

Please help, I have no access to any of my accounts!

Thanks,

Charlotte

I'm on Windows 11. After I added some plug-ins and extensions to replace the ones that went missing during your last update, my bookmarks also went missing. (They were there before I replaced the plug-ins and extensions.) I followed your instructions on how to access my bookmark back ups, and found them. However, everytime, I tried to install one of the backups, I ended up with no bookmarks at all in Firefox. Please help, I have no access to any of my accounts! Thanks, Charlotte

All Replies (1)

Chelos
Chelos Mwenye swali

This is an update to my problem. I've found my bookmarks in my Fire Fox "Library" but there is no "bookmark" heading on my task bar, just "import bookmarks." How do I get the bookmark menu onto my task bar?

Uliza swali

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.