Firefox Community Forum

I downloaded Firefox today and saw there was a VPN option but it is not working. It asks me to sign in and per the instructions the clickable icon at the top should now have an option to enable but it just asks me to sign in again. I am from Canada and it says my region is available for this program.

Good afternoon!

Translation (AI) is not working. There is no pop-up window, no icon in the address bar. I made the settings according to the instructions, reinstalled Firefox (152.0.4 (64-bit)).

Can you tell me how to fix the situation?

PS: I have attached screenshots.

Everytime I restart and open firefox and then try to access facebook, sometimes google, n=some news websites and probably other apps, I get a captcha, but it repeats no matter how many times I get it right.

I was advised to do this, but it's still happening: https://www.youtube.com/watch?v=6fX0_wiVKhw

But even that's stopped working.

I cannot access facebook and I need it for work (small org, no IT section to ask), and can't access some new sites.

I've gone to basic security settings, but that doesn't help.

What to do?

Firefox unable restore session when switching profiles and instead opening apps installed on the profile I'm switching to.

I have installed Whatsapp web (web.whatsapp.com) on "Profile 1" as a Windows app.

I have some tabs open in "Profile 1" and I switch to "Profile 2" and close the "Profile 1" window with "X" button of Windows 11 but keep the Whatsapp window open.

When I open the "Profile 1" from profile menu, my expectation is that, those previous tabs should be restored, but firefox is opening the Whatsapp web app/window.

OS: Windows 11 23H2 Firefox: 152.0.4

i have been with Firefox since it started and now you have changed it to the pint where i am leaving it . i want my original profile i do not want any old profiles where i lose everything like bookmarks and everything i have added extensions you forced me to leave to leave unless i can keep the old profile always see you Firefox you have just forced me to go to chrome thanks a lot unless i can keep the old profile original prpofile and still update the versions as need ed other wise good bye to you

When I have video playing in Firefox's PIP window (ex: YT) and when I enter full-screen mode in browser, the windows 11 taskbar does not disappear.

It works normally when there is no PIP window.

I have uploaded pictures of: - Not full-screen and with PIP window - Full-screen and with PIP window - Full-screen and without PIP window

OS: Windows 11 23H2 Firefox: Version 152.0.4 (64-bit)

I have always been logged into Firefox and I know that I had updated my bookmarks but recently I have re-installed my Windows and after logging into firefox all my bookmarks are gone. I don't have a html file and I can't 'upload' them manually.

I was hoping that they would be automatically updated after sign in... All I have are default bookmarks and the last 'sync' is showing today, which is after I re-installed Windows... Is there any way to get them back?

Any advice?

Trying to share files between two PC's on a private Ethernet wired connection, PC to PC. I will be using a WiFi Internet connection for download. This is the site: https://productivityboost.net/aw-udlg4?utm_campaign=21545889105&utm_custom1=166005092317&utm_term=&utm_content=778249384211&utm_custom2=router-network.com&utm_custom3=&utm_custom4=d&utm_source=Google&gad_source=5&gad_campaignid=21545889105&gclid=EAIaIQobChMI_tui6sO8lQMVv00IBB1EfTTCEAEYASAAEgKge_D_BwE

Ken Vaught

I wanted to try the free Firefox VPN but I cannot see the setup button on the toolbar. The instructions say it should be top right, but it isn't there. I am using version 152.2.04 and am in UK and I have had the notification that it is available. Why can't I see it? Why can't I switch it on?

I have been using Surfshark, could this be part of the problem? I have tried switching it off but it makes no difference.

Windows 11 Pro Mozilla Firefox 152.0.4 (64-bit)

When creating a passkey for my Mozilla account, the Windows Security passkey program insists on using my old gmail.com address instead of my new protonmail.com address.

How can I purge Mozilla records of my gmail address and use my protonmail address?

Many thanks

I'm using Windows 11 152.0.4 Firefox version I'm in Australia

I am using Firefox’s new built‑in VPN (not the standalone Mozilla VPN app). When I switch between USA, UK, or Germany, the browser successfully routes traffic through those regions even though the VPN icon remains grey. However, when I select Canada, Firefox appears to accept the region change but no websites load at all. The browser becomes effectively offline.

The following error appears in the console:

Code SearchSuggestionController found an unexpected string value: HTTP error 2

1. dedupeAndReturnResults moz-src:///toolkit/components/search/SearchSuggestionController.sys.mjs:639

fetch moz-src:///toolkit/components/search/SearchSuggestionController.sys.mjs:36 Troubleshooting already attempted:

Disabled DNS-over-HTTPS

Cleared DNS and HTTP caches

Tested in Private Window

Tested in Troubleshoot Mode (Safe Mode)

Restarted Firefox

Switched between multiple regions

Confirmed that USA, UK, and Germany work normally

Only Canada fails consistently

None of these steps resolved the issue.

Expected behaviour: Canada region should function like the other regions and allow normal browsing.

Actual behaviour: Selecting Canada results in:

Blank pages

No network activity

SearchSuggestionController errors

Browser appears offline

Other regions continue to work normally

Conclusion: This appears to be a server-side failure or misconfiguration in the Canada proxy endpoint used by Firefox’s built‑in VPN. The issue is reproducible and persists across troubleshooting modes.

Please investigate the Canada endpoint for the built‑in VPN.

I changed my browser to the latest version of Firefox, but then I lost all streaming websites (youtube, Netflix), and password autofill. Luckily I had 2 firefox browsers so on the other one I did reset and can steam again there, but I lost several shortcuts and other extensions such as autotranslate. It's just gone. Colors and pictures are on both. And I can't change back the browser that has the newest version. So now I'm stuck switching between browsers depending on what I want to do. Wish I had never changed that browser. Has ruined my computer. I've spent days trying to fix and change things.

Why does Firefox take wild guesses at what folder I want something save to. I just downloaded 108 files to the same folder and Firefox never caught onto where I wanted to save these files. It just kept pitching randome "default" folders all over my computer. How can this possibly be a desirable behavior?

I keep a lot of bookmarks, organized into folders. Many of those folders are in my bookmarks toolbar. And many of subfolders. When I click a folder (and subfolder), bookmarks present themselves from top to bottom in order of when they were added. But I'd like to see them in order of when they were last added! ...so the most recently added bookmark is the first option I see. Is there a way to achieve? Thanks in advance!