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cannot get into thunderbird directly without going thru Webmail

  • 4 majibu
  • 0 wana tatizo hili
  • Last reply by wmarks1

wmarks1
wmarks1
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My Spectrum password was changed and now I cannot get direct access to TB. For some reason TB is not linking up with Spectrum password. I get a popup panel saying "Login to server Mail.TWC.Com with username jomar159@hvc.rr.com failed" Retry Enter New password Cancel I have 2 accounts on TB 1 is wmarks1 and the other is jomar159@hvc.rr.com HELP

My Spectrum password was changed and now I cannot get direct access to TB. For some reason TB is not linking up with Spectrum password. I get a popup panel saying "Login to server Mail.TWC.Com with username jomar159@hvc.rr.com failed" Retry Enter New password Cancel I have 2 accounts on TB 1 is wmarks1 and the other is jomar159@hvc.rr.com HELP

All Replies (4)

Ed
Ed
  • Top 25 Contributor
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Go to TB menu > Settings > Privacy & Security > Passwords

Click the 'Saved Passwords button > click the 'Show Passwords' button

R. click the entry with the old PW > Edit Password

Save and close.

Helpful?

wmarks1
wmarks1 Mwenye swali
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Ed The edit password is grayed out Help

Helpful?

George Kitsoukakis
George Kitsoukakis
  • Top 25 Contributor
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Click button Show password first and then try to Edit

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wmarks1
wmarks1 Mwenye swali
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That does not fix the problem

Helpful?

Uliza swali

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