Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My account stopped downloading to my computer.

  • 1 jibu
  • 3 wana tatizo hili
  • 76 views
  • Last reply by DavidGG
  • Archived

bnjbraughler
bnjbraughler

my emails have stopped downloading to my computer. I can send emails from my computer but i cannot receive them. they are on my email account but do not download to my computer. I have tried everything in the trouble shoot area to no avail. Please help.

my emails have stopped downloading to my computer. I can send emails from my computer but i cannot receive them. they are on my email account but do not download to my computer. I have tried everything in the trouble shoot area to no avail. Please help.

All Replies (1)

DavidGG
DavidGG

What type of mail account is this (POP, IMAP)? Which is your email provider? Do you get any error messages? More info, please…