WhatsApp Web says that I need Firefox 115 or higher, even though I am using Firefox.

When I open WhatsApp Web in Firefox on my Android phone, it shows a message saying “WhatsApp works with Mozilla Firefox 115+” and asks me to update Firefox or use another… (lexoni më tepër)

When I open WhatsApp Web in Firefox on my Android phone, it shows a message saying “WhatsApp works with Mozilla Firefox 115+” and asks me to update Firefox or use another browser. I want to use WhatsApp Web with Firefox. Please help me fix this issue.

Solved 3

Reopen/remove a group tab

Hi, firefox: 153.0 Yesterday evening I put 3 tabs in a "group tab" I decided to call "ARS". This morning I don't see how I can re-open this group tab. Many topics speak a… (lexoni më tepër)

Hi, firefox: 153.0 Yesterday evening I put 3 tabs in a "group tab" I decided to call "ARS".

This morning I don't see how I can re-open this group tab. Many topics speak about a button "list all tabs". That button doesn't appear in my firefox (even when I have 50 tabs open). I tried the "customize" menu of firefox and "got back to factory setting", but it is still not there.

When I go to the contextual menu of a tab, I see that I can add it to a new container or the "closed group tab - ARS". When I do so for a tab, it closes. (I'm not sure it's normal.)

At this point, I really just want to remove the tab group (because I already re-opened the tabs... it took 5s, fixing the problem is now entering the 20'...) but I don't see how I can do it. It appears nowhere. I even "deactivated the group tab" feature and then reactivated it... the "ARS" group tab still appears in the "closed group tabs" submenu.

Thank you for the information.

Solved 7 79

Browser display BBC Weather site incorrectly

Hello, This first screenshot ( Firefox 1.jpg) is from Firefox. and two problems appear, marked with red - the text on the left is truncated, and the dropdown on the right… (lexoni më tepër)

Hello,

This first screenshot ( Firefox 1.jpg) is from Firefox. and two problems appear, marked with red - the text on the left is truncated, and the dropdown on the right doesn't work:

The second and third screens (Edge1 and Edge2) are captured from Microsoft Edge, no truncated text, and dropdown works.

Is it me, or Firefox, or the BBC? Thanks for looking!

Cheers,

Colin

Solved 3

Cannot click on email links, Server not found.

Hi, I don't know what is causing this issue but I cannot click on links (on desktop) from my emails it just takes me to a blank page that can't load saying Server not fou… (lexoni më tepër)

Hi, I don't know what is causing this issue but I cannot click on links (on desktop) from my emails it just takes me to a blank page that can't load saying Server not found. I can click on the links using my mobile app. Is this a Firefox issue?

I have tried with Firefox and Waterfox, (I don't use Chrome, Edge etc). I am using gmail.

Locked 2

firefox will not load zyngagames.com game

after the last Firefox update the zynga game Farmville 2 will not load. It gives me a screen to fix mentioning chrome..but all efforts to manually fix referencing Firefo… (lexoni më tepër)

after the last Firefox update the zynga game Farmville 2 will not load. It gives me a screen to fix mentioning chrome..but all efforts to manually fix referencing Firefox have failed. Odd that I can load the plain Zyngagames.com on Edge but it seems they too only load a "local" game that is not connected to any network. Help also mentions to make sure I allow to redirect but that "Options" feature to do so is not there. In fact it seems like the Firefox menu system is even much different and expanded. I will add the screens I have tried etc. Pop ups are allowed, turned off enhanced etc. but cannot find any reference to "third party redirects" Any suggestions are appreciated.

Solved 9 70

I cannot find the new built-in VPN or any icon to add to my toolbar.

I cannot find the new built-in VPN or any icon to add to my toolbar. It was offered to me after update 150 but it only brought me to the support page on how to add it to … (lexoni më tepër)

I cannot find the new built-in VPN or any icon to add to my toolbar. It was offered to me after update 150 but it only brought me to the support page on how to add it to toolbar. The icon is not at upper right corner of browser. And I found no way via Customize Toolbar to add the new VPN to toolbar.

Solved 3 178

Cannot delete history

Firefox does not delete history by using any of the recommended procedures. Clear recent does not work either. The only way I can delete history in by going to manage his… (lexoni më tepër)

Firefox does not delete history by using any of the recommended procedures. Clear recent does not work either. The only way I can delete history in by going to manage history and manually deleting.

Solved 2

Missing Widgets options

I'm trying to add the world cup tracker to my home screen, but when i click the link, it just puts me in my new tab page with no changes. When I click the pencil edit ico… (lexoni më tepër)

I'm trying to add the world cup tracker to my home screen, but when i click the link, it just puts me in my new tab page with no changes. When I click the pencil edit icon, widgets are not an option for me. Is there a place I need to enable them?

Solved 12 2 376

"Video can’t be played because the file is corrupt" but video can be played using Chromium, MPV, and VLC.

Media resource could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_DECODE_ERR (0x806e0004) Details: virtual mozilla::MediaResult mozilla::FFmpegVideoDecoder<62… (lexoni më tepër)

Media resource could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_DECODE_ERR (0x806e0004) Details: virtual mozilla::MediaResult mozilla::FFmpegVideoDecoder<62>::DoDecode(mozilla::MediaRawData*, uint8_t*, int, bool*, mozilla::MediaDataDecoder::DecodedData&): avcodec_send_packet error: Unknown error occurred

Solved 3 1 50

katakuri

Subject: Help recovering old Firefox Sync data using my Recovery Key Hello Mozilla Support, I’m trying to recover my old Firefox Sync data, especially my bookmarks and sa… (lexoni më tepër)

Subject: Help recovering old Firefox Sync data using my Recovery Key

Hello Mozilla Support,

I’m trying to recover my old Firefox Sync data, especially my bookmarks and saved passwords.

I still have an Account Recovery Key that I saved on August 27, 2025. However, after signing in to my Mozilla account today, my account page shows “Account recovery key: Not set”, and syncing does not restore my old bookmarks or passwords.

I may have reset or changed my Mozilla account password today without using the old Recovery Key during the process.

Could you please confirm:

Is there any way to use my old Recovery Key now to recover the previously encrypted Firefox Sync data? Is the old Sync data still retained on Mozilla’s servers in any recoverable form? Is there any other recovery procedure available for bookmarks, passwords, or previous Sync data?

I still have access to the same Mozilla account and the original Recovery Key file. I will not send the Recovery Key itself unless there is an official secure procedure that requires it.

Solved 1

WHY DOES FIREFOX TAKE SO LONG TO POPULATE USERNAMEA AND PASSWORDS AFTER TWO UPDATES AGO

FOR SOME REASON FIREFOX TAKES AN ETERNITY TO POPULATE PASSWORDS AND USERNAMES IN FIELDS AFTER THE SECOND TO LAST UPDATE. VERY FEW TIMES IT DOESN'T EVEN BOTHER WHEN YOU CL… (lexoni më tepër)

FOR SOME REASON FIREFOX TAKES AN ETERNITY TO POPULATE PASSWORDS AND USERNAMES IN FIELDS AFTER THE SECOND TO LAST UPDATE. VERY FEW TIMES IT DOESN'T EVEN BOTHER WHEN YOU CLICK THE FIELDS.

THIS HAPPENS ON ALL FIELDS INDISCRIMINATELY. LIKE IT'S TAKING MORE PROCESSING TIME OR SOMETHING. FIREFOX IS GETTING HEAVIER WITH EVERY UPDATE ISN'T IT.

Solved 3

Firefox Macbook Browser trashes all my tabs

OK - this keep happening on my firefox browser on my macbook laptop. I have a default firefox browser open with my 13 default tabs. Now when I have some app, like today s… (lexoni më tepër)

OK - this keep happening on my firefox browser on my macbook laptop. I have a default firefox browser open with my 13 default tabs. Now when I have some app, like today specifically, the app for my voice caddy golf app. I open the app, do the update, and if I select any link that opens the voice caddy website, it opens it in a new firefox browser and tab, NOT a tab in my existing firefox with my 13 default tabs. So my default firefox gets trashed. In my firefox settings, I told firefox to open any new tabs in tabs, NOT pages. I also have open the last tabs open where I left off when I close firefox. What a pain. Tried several things to no avail. Why doesn't firefox have a setting (or the current setting do as I told it - open new websites in a new TAB, NOT a new browser.

Solved 2

well update did not so;ve my problem

i have said many times that i keep getting Firefox running but not responding . i have contacted many places and complained had some of your r tech try and he… (lexoni më tepër)

i have said many times that i keep getting Firefox running but not responding . i have contacted many places and complained had some of your r tech try and help now with the new update i am still getting it yet i was told it would be fixed. i have reinstalled i have removed and shut off some add ons cleared cache all but cookies and still i get it funny until the last 2 new versions i never had this problem it is a Firefox problem not mine. i would have thought you would have fixed it by now

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