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Mozilla VPN does not start service on start up as before, nor allow me to start the service on my Dell laptop runnng Windows 11.

Firefox Funksionim dhe aftësi lidhjeje
James replied 2 javë më parë
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Mozilla VPN does not start service on start up as before, nor allow me to start the service on my Dell laptop running Windows 11.

I appear to be signed in and while I can navigate to different areas on the desktop app, it does not allow me to 'turn on' the VPN.

Mozilla VPN does not start service on start up as before, nor allow me to start the service on my Dell laptop running Windows 11. I appear to be signed in and while I can navigate to different areas on the desktop app, it does not allow me to 'turn on' the VPN.

Krejt Përgjigjet (1)

James
James
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  • 10 Kontribuesit Kryesues

Mozilla VPN is one of Mozilla's premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

The KB articles for Mozilla VPN app is at https://support.mozilla.org/en-US/products/mozilla-vpn

The Mozilla VPN form link is also located on top at Ask a Question > Mozilla VPN as you posted this thread in the desktop Firefox support forum section.

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