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Can't add secondary email

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jbr replied 3 javë më parë
Myriades
Myriades

Hello, I'd like to add a secondary email to my Mozilla account and change my primary email address. Unfortunately, when I try, I get a security prompt asking me to enter the code sent to my original address. I no longer have access to the original email address, so I can't input the code. Is there any other way I can change my primary email address?

Hello, I'd like to add a secondary email to my Mozilla account and change my primary email address. Unfortunately, when I try, I get a security prompt asking me to enter the code sent to my original address. I no longer have access to the original email address, so I can't input the code. Is there any other way I can change my primary email address?

Krejt Përgjigjet (2)

SuMo Bot
SuMo Bot

Yes, generally switching an email account requires an OK from the previous to stop hijacking.

Are you just up to creating a new account maybe . . .


But you are signed in here, with an account ?? an old or new email address

jbr
jbr
  • 10 Kontribuesit Kryesues

There's private support for Mozilla accounts issues:

Please submit a new ticket from this page so a support agent can assist you further directly.

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Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse s’keni ende një llogari.