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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
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Canceled VPN, want my refund

Firefox E papërkufizuar
James replied
wcfbin
wcfbin

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace period to get my money back. How do I get my money back?

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace period to get my money back. How do I get my money back?

Krejt Përgjigjet (2)

TyDraniu
TyDraniu
  • 10 Kontribuesit Kryesues

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please submit your question here: Mozilla VPN

James
James
  • Moderator
  • 10 Kontribuesit Kryesues

See also https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn as it may answer your question.

Bëni një pyetje

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse s’keni ende një llogari.