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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
Kjo rrjedhë është mbyllur dhe arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.
I kyçur Arkivuar

Thunderbird stopped sending and receiving a week ago.

Thunderbird Diagnostikim
david replied
SuMo Bot
SuMo Bot

My wife lost the ability to send or receive email with Thunderbird on her computer a week ago. Other users in our house have no problem with different email apps on different servers. In addition, my wife is able to access the ISP's mail server and send and receive messages with that tool. Only Thunderbird is failing. The ISP confirms that Thunderbird is pointing to the ISP's correct send and receive mail servers. When she tries to send a message, it says "sending" and then hangs. When she has selected "Get all new messages", it has timed out after about a minute. Today, when she tries that, she gets a message that I haven't seen before: "The operation timed out when attempting to contact live.thunderbird.net". I don't understand why an attempt to update her inbox should induce a communication with a Thunderbird server. Thunderbird should only be talking to the ISP mail servers. Is her DNS corrupted? If so, how do I fix it? Thanks very much.

My wife lost the ability to send or receive email with Thunderbird on her computer a week ago. Other users in our house have no problem with different email apps on different servers. In addition, my wife is able to access the ISP's mail server and send and receive messages with that tool. Only Thunderbird is failing. The ISP confirms that Thunderbird is pointing to the ISP's correct send and receive mail servers. When she tries to send a message, it says "sending" and then hangs. When she has selected "Get all new messages", it has timed out after about a minute. Today, when she tries that, she gets a message that I haven't seen before: "The operation timed out when attempting to contact live.thunderbird.net". I don't understand why an attempt to update her inbox should induce a communication with a Thunderbird server. Thunderbird should only be talking to the ISP mail servers. Is her DNS corrupted? If so, how do I fix it? Thanks very much.

Krejt Përgjigjet (1)

david
david
  • Top 10 Contributor

More information is needed, such as her email provider, such as AOL, Gmail, etc. Plus incoming and outgoing server settings. Screenshots of actual server settings are preferred. Also, what version of Thunderbird. What OS? WIndows? Linux?

SuMo Bot
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