Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

My account wipe off overnight

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 8 parje
  • Përgjigjja më e re nga Paul

talk2rasaq
talk2rasaq
more options

Hello, i don't know what happen to my Firefox account i used it last night and i on my pc today to find out i'm log out i tried login it says wrong password which i change the password then i find out all my information is gone including all my save password.

Hello, i don't know what happen to my Firefox account i used it last night and i on my pc today to find out i'm log out i tried login it says wrong password which i change the password then i find out all my information is gone including all my save password.

Krejt Përgjigjet (1)

Paul
Paul
  • Top 10 Contributor
  • Moderator
more options

Hi

Firefox Sync is not designed as online storage - it's primary purpose is to help sync bookmarks and passwords between copies of Firefox.

If you change your password any data that is in in the process of beinge synced between copies of Firefox is deleted from the Sync process to protect you against anyone who may be changing your credentials without your permission.