Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
Arkivuar

Firefox is not working on my PC W-8-blocking email opening and not allowing cursor to click in msg. Ad blocker is off. Latest version installed but same issue

FredMcD replied
margalo

Cursor cannot click on anything to verify email. Having same problem in other emails, where must click in email. Also PayPal notices of money received cannot be read in Firefox-won't open. Same problem when I sent PP invoice to self. They do open and can be read on phone or Chrome. Turning off pop-up blocker had no effect. If website requires filling in information. cursor will not click on it to fill in. This started with previous edition and latest version just installed is no better.

Cursor cannot click on anything to verify email. Having same problem in other emails, where must click in email. Also PayPal notices of money received cannot be read in Firefox-won't open. Same problem when I sent PP invoice to self. They do open and can be read on phone or Chrome. Turning off pop-up blocker had no effect. If website requires filling in information. cursor will not click on it to fill in. This started with previous edition and latest version just installed is no better.

Krejt Përgjigjet (2)

Does this happen if you run Firefox in its Safe Mode? If not, one of your add-ons is likely the cause. Also make sure they are all up to date by checking for updates in the Add-ons menu (using the gear icon).

Also; Try disabling Tracking Protection {web link}