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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I try to open Firefox. Get error message saying Firefox is already running and needs to close - another error message say Firefox can't open

  • 2 përgjigje
  • 5 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga FredMcD

Dakota666
Dakota666
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Turned on laptop (rebooted) after being away from it for a few hours. Went to open my home page. Error message popped up saying Firefox is already running and must be closed. I closed it and another error message popped up saying Firefox can't open - incomplete or missing files.

I went into Processes to close Firefox. Selected 'end process' but nothing happened.

Tried to use Internet Explorer but it just gets hung up. Cannot access anything.

And, because I can't open Firefox, I can't go a refresh.

Everything was working just fine a few hours ago.

Any thoughts?

Turned on laptop (rebooted) after being away from it for a few hours. Went to open my home page. Error message popped up saying Firefox is already running and must be closed. I closed it and another error message popped up saying Firefox can't open - incomplete or missing files. I went into Processes to close Firefox. Selected 'end process' but nothing happened. Tried to use Internet Explorer but it just gets hung up. Cannot access anything. And, because I can't open Firefox, I can't go a refresh. Everything was working just fine a few hours ago. Any thoughts?

Krejt Përgjigjet (2)

guigs
guigs
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Firefox hangs or is not responding - How to fix

Open the Task Manager and quit the process. If this continues to happen I would recommend starting the PC in Safe Mode with networking.

FredMcD
FredMcD
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What is the computer system and Firefox on the bad computer?

Separate Issue; Your System Details on this computer shows;

Multiple versions of your Adobe programs.

Having more than one version of a program may cause issues.

Go to adobe.com and download the full installers after removing all of the old programs.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

This is not a cure but will make it easier if Firefox locks up in Windows. https://support.mozilla.org/questions/997866 {web link}