Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Passwords going missing and not syncing from android phone

  • 1 reply
  • 0 have this problem
  • 5 views
  • Last reply by Denys

My passwords have been randomly disappearing from my PC. My android has the passwords intact but it will not sync in either direction. I have followed every instruction that I can find with no success.

On a couple of occasions, a successful sync has happened randomly a couple of days later.

On this occasion no syncing so far. (two days)

I am feeling that Firefox is becoming somewhat unstable, which is a shame as I have been using the browser since Noah was a lad.

Any ideas?

My passwords have been randomly disappearing from my PC. My android has the passwords intact but it will not sync in either direction. I have followed every instruction that I can find with no success. On a couple of occasions, a successful sync has happened randomly a couple of days later. On this occasion no syncing so far. (two days) I am feeling that Firefox is becoming somewhat unstable, which is a shame as I have been using the browser since Noah was a lad. Any ideas?

All Replies (1)

Hi there,

This question and /questions/1567616 appear to be duplicates. As a moderator, I’ll go ahead and lock this thread in favor of /questions/1567616 to keep the discussion in one place.

Thanks for your understanding!