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Netflix not working with Firefox

  • 2 replies
  • 5 have this problem
  • 383 views
  • Last reply by ckitrick
  • Solved

Netflix stopped working with Firefox saying that an update is required. My Firefox and OS (Win11) are completely up to date.

Update required

Looks like your browser, operating system, or device is not supported. Please make some updates to access Netflix. Learn more about updates and requirements here.

Can't access your account? Contact us.

Netflix stopped working with Firefox saying that an update is required. My Firefox and OS (Win11) are completely up to date. Update required Looks like your browser, operating system, or device is not supported. Please make some updates to access Netflix. Learn more about updates and requirements here. Can't access your account? Contact us.

Chosen solution

Hi

What add-ons are you using in Firefox?

Is your security software completely up to date?

Read this answer in context 👍 0

All Replies (2)

Chosen Solution

Hi

What add-ons are you using in Firefox?

Is your security software completely up to date?

I only have two extensions. I disabled 'fx_cast' and the issue is resolved.

fx_cast (disabled) Enables Chromecast support for casting web apps (like Netflix or BBC iPlayer), HTML5 video and screen sharing.