Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Messages won't send automatically; I have to manually "Send Unsent Messages" from Outbox

  • 5 replies
  • 0 have this problem
  • 78 views
  • Last reply by tarek1

tarek1
tarek1
more options

Hi --

I have two gmail accounts. I've confirmed and re-confirmed all the SMTP settings. The weird part is that if O compose and send a message (command+return), messages just end up sitting in the outbox. I think that's what error #3 below is from. But if I then right click on Outbox and "Send Unsent Messages", they go out fine. Why would that be? They're both using the exact same SMTP settings?

I see the following three errors in the error console:

1. TypeError: nameField is null | LoginManagerPrompter.sys.mjs:67:23

2. NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIAutoCompleteInput.popup] | LoginManagerChild.sys.mjs:149

3. mailnews.smtp: NetworkTimeoutError: a Network error occurred | SmtpClient.jsm:442:17

This problem started happening early this week or late last week. I've tried both Troubleshoot Mode as well as a clean install.

Thunderbird 115.5.1 MacOS Ventura 13.5.1

Thanks in advance, tarek

Hi -- I have two gmail accounts. I've confirmed and re-confirmed all the SMTP settings. The weird part is that if O compose and send a message (command+return), messages just end up sitting in the outbox. I think that's what error #3 below is from. But if I then right click on Outbox and "Send Unsent Messages", they go out fine. Why would that be? They're both using the exact same SMTP settings? I see the following three errors in the error console: 1. TypeError: nameField is null | LoginManagerPrompter.sys.mjs:67:23 2. NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIAutoCompleteInput.popup] | LoginManagerChild.sys.mjs:149 3. mailnews.smtp: NetworkTimeoutError: a Network error occurred | SmtpClient.jsm:442:17 This problem started happening early this week or late last week. I've tried both Troubleshoot Mode as well as a clean install. Thunderbird 115.5.1 MacOS Ventura 13.5.1 Thanks in advance, tarek

Chosen solution

I restarted Thunderbird this morning and now everything is working fine. I had done that several times before. Bizarre.

Read this answer in context 👍 0

All Replies (5)

Matt
Matt
  • Top 10 Contributor
  • Moderator
more options

Ctrl+Enter / Command/ Enter are the commands to send now. That the messages are not going when you use it would indicate that Thunderbird is in an offline state.

File Menu > offline and check that work offline is not ticked.

tarek1
tarek1 Question owner
more options

Thanks, but I've confirmed Work Offline is not checked. I toggled it on and then back off to double check. The problem persists. Per my original post, sending mail works absolutely fine if I manually "Send Unsent Messages", but not when I send during composition (command + return or by clicking on send button).

Matt
Matt
  • Top 10 Contributor
  • Moderator
more options

Are you using the OWL addon perhaps?

tarek1
tarek1 Question owner
more options

Unfortunately, no. For the record, I don't have any add-ons installed.

Again, these are the errors I'm seeing in the console: TypeError: nameField is null LoginManagerPrompter.sys.mjs:67:23 NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIAutoCompleteInput.popup] LoginManagerChild.sys.mjs:149 mailnews.smtp: NetworkTimeoutError: a Network error occurred SmtpClient.jsm:442:17

Maybe it's something about the LoginManagerPrompter? Is there a way to reset my account passwords / keychain connection?

tarek1
tarek1 Question owner
more options

Chosen Solution

I restarted Thunderbird this morning and now everything is working fine. I had done that several times before. Bizarre.