Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox crash

  • 4 replies
  • 0 have this problem
  • 16 views
  • Last reply by jonzn4SUSE

more options

Good evening, I've some problem with firefox sometime it don't start (if I restart Ububtu 22 kernel 6.0.0 in use firefox start) and some times when I try to save an image it crash an close. Here below you can find the crash code error. Thanks a lot for the support

bp-a115d364-564d-44bc-8fae-3f73d0230418 4/18/23, 20:05 bp-95de88f9-6278-488f-a215-f3f950230418 4/18/23, 20:05 bp-4109917c-889d-4438-87ee-c07860230418 4/18/23, 20:05 bp-6005994f-0c7a-4034-a99e-36c6f0230418 4/18/23, 20:05 bp-47c85daa-3424-4180-aa8f-ce92a0230418 4/18/23, 20:05 bp-47cffc61-f4d2-4992-b89b-5040a0230418 4/18/23, 20:05 bp-22722457-a79b-48ec-868a-fb6100230418 4/18/23, 20:05 bp-74f79011-44da-4952-b6a6-171aa0230418 4/18/23, 20:05 bp-7c96feb2-f162-4bcb-8723-7e88f0230418 4/18/23, 20:05 bp-7dc653c2-564c-4b36-a42b-c19730230418 4/18/23, 20:05 bp-13983b22-11e4-405f-9b1c-b88820230418 4/18/23, 20:05 bp-86c4746b-54c4-4cd2-8fce-846f70230418 4/18/23, 20:05 bp-4c9f03dd-507a-4771-ac99-f2b360230418 4/18/23, 20:04 bp-1b7568a9-876d-45c5-97be-4ada30230418 4/18/23, 20:04 bp-3c751aa9-b660-40cb-bacf-facfe0230418 4/18/23, 20:04 bp-ee90d076-861f-4a1a-b3c1-8c6ab0230418 4/18/23, 20:04 bp-03d70e14-d68e-4eae-b887-2cbff0230418 4/18/23, 20:04 bp-792c1414-1978-4bca-8729-301f20230418 4/18/23, 20:04 bp-a3d53dc5-cbf0-4359-a494-9f9680230418 4/18/23, 20:04 bp-f820bb45-6398-4b79-afe6-a72bf0230418 4/18/23, 20:04 bp-34492a94-e8c4-4756-9c98-62b720230418 4/18/23, 20:04 bp-62aabcf9-fb69-4fac-8fe0-5f67a0230418 4/18/23, 20:04 bp-6f3c1adc-3e38-4bec-a37b-6ed390230418 4/18/23, 20:04

Good evening, I've some problem with firefox sometime it don't start (if I restart Ububtu 22 kernel 6.0.0 in use firefox start) and some times when I try to save an image it crash an close. Here below you can find the crash code error. Thanks a lot for the support bp-a115d364-564d-44bc-8fae-3f73d0230418 4/18/23, 20:05 bp-95de88f9-6278-488f-a215-f3f950230418 4/18/23, 20:05 bp-4109917c-889d-4438-87ee-c07860230418 4/18/23, 20:05 bp-6005994f-0c7a-4034-a99e-36c6f0230418 4/18/23, 20:05 bp-47c85daa-3424-4180-aa8f-ce92a0230418 4/18/23, 20:05 bp-47cffc61-f4d2-4992-b89b-5040a0230418 4/18/23, 20:05 bp-22722457-a79b-48ec-868a-fb6100230418 4/18/23, 20:05 bp-74f79011-44da-4952-b6a6-171aa0230418 4/18/23, 20:05 bp-7c96feb2-f162-4bcb-8723-7e88f0230418 4/18/23, 20:05 bp-7dc653c2-564c-4b36-a42b-c19730230418 4/18/23, 20:05 bp-13983b22-11e4-405f-9b1c-b88820230418 4/18/23, 20:05 bp-86c4746b-54c4-4cd2-8fce-846f70230418 4/18/23, 20:05 bp-4c9f03dd-507a-4771-ac99-f2b360230418 4/18/23, 20:04 bp-1b7568a9-876d-45c5-97be-4ada30230418 4/18/23, 20:04 bp-3c751aa9-b660-40cb-bacf-facfe0230418 4/18/23, 20:04 bp-ee90d076-861f-4a1a-b3c1-8c6ab0230418 4/18/23, 20:04 bp-03d70e14-d68e-4eae-b887-2cbff0230418 4/18/23, 20:04 bp-792c1414-1978-4bca-8729-301f20230418 4/18/23, 20:04 bp-a3d53dc5-cbf0-4359-a494-9f9680230418 4/18/23, 20:04 bp-f820bb45-6398-4b79-afe6-a72bf0230418 4/18/23, 20:04 bp-34492a94-e8c4-4756-9c98-62b720230418 4/18/23, 20:04 bp-62aabcf9-fb69-4fac-8fe0-5f67a0230418 4/18/23, 20:04 bp-6f3c1adc-3e38-4bec-a37b-6ed390230418 4/18/23, 20:04

Chosen solution

Mark it as resolved and have a good day.

Read this answer in context 👍 0

All Replies (4)

more options

Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

Try downloading Firefox from Mozilla and run it from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

What desktop? X11 or Wayland?


Operating System: openSUSE Tumbleweed 20230416 KDE Plasma Version: 5.27.4 KDE Frameworks Version: 5.105.0 Qt Version: 5.15.8 Kernel Version: 6.2.10-1-default (64-bit) Graphics Platform: X11 Processors: 12 × Intel® Core™ i7-9850H CPU @ 2.60GHz Memory: 125.1 GiB of RAM Graphics Processor: Mesa Intel® UHD Graphics 630 Manufacturer: HP Product Name: HP ZBook 17 G6

more options

Hi, yes I've tried the safe mode with no result I use the x11 Desktop: Samsung np300e7a 00:00.0 Host bridge: Intel Corporation 2nd Generation Core Processor Family DRAM Controller (rev 09) 00:01.0 PCI bridge: Intel Corporation Xeon E3-1200/2nd Generation Core Processor Family PCI Express Root Port (rev 09) 00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09) 00:16.0 Communication controller: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 (rev 04) 00:1a.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 (rev 04) 00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 04) 00:1c.0 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 (rev b4) 00:1c.3 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 4 (rev b4) 00:1d.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 (rev 04) 00:1f.0 ISA bridge: Intel Corporation HM65 Express Chipset LPC Controller (rev 04) 00:1f.2 SATA controller: Intel Corporation 6 Series/C200 Series Chipset Family 6 port Mobile SATA AHCI Controller (rev 04) 00:1f.3 SMBus: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller (rev 04) 01:00.0 3D controller: NVIDIA Corporation GF119M [GeForce GT 520MX] (rev a1) 02:00.0 Network controller: Intel Corporation Centrino Wireless-N 100 03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 06) No, not try to download firefox, I'll try this afternoon Thanks for the answer

more options

Problem solved, I've reinstall firefox Thanks

more options

Chosen Solution

Mark it as resolved and have a good day.