Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

I don't have mcafee why wont thunderbird respond?

Thunderbird Troubleshooting
christ1 replied
str8hony
str8hony

When I log on to thunderbird it does not respond. It is non-responsive and I don't have mcafee on my computer.

When I log on to thunderbird it does not respond. It is non-responsive and I don't have mcafee on my computer.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
  • Moderator

Try to start *Windows* in safe mode with networking enabled.

- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

- Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still in Windows safe mode, start Thunderbird in safe mode.

- https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?