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Cannot access certain websites

  • 5 ответов
  • 0 имеют эту проблему
  • Последний ответ от dcmcghee1

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Specifically I cannot access the PG&E website. FF is suddenly unable to bring up my login page. Several versions ago I started having trouble with another webpage where I webcam is updated every 5 minutes. All other browsers work for these two websites (Edge, Chrome and Brave).

Specifically I cannot access the PG&E website. FF is suddenly unable to bring up my login page. Several versions ago I started having trouble with another webpage where I webcam is updated every 5 minutes. All other browsers work for these two websites (Edge, Chrome and Brave).

Выбранное решение

Try to install this extension and turn it on for chrome-only websites: Chrome mask

(ref /questions/1460490)

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Все ответы (5)

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Can you show what you're getting when trying to access the site. It works for me. see screenshot

Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you try clearing the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#

You can try to clear all items for a single site. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

Last step if needed, you can refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

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Just learned that PG&E now no longer supports FF. Unusual as all their other webpages work except for when I try to login.

https://www.pge.com/en/accessibility/supported-browsers.html?vnt=supported-browsers#tabs-281f6d0cf8-item-5d2127a6b9-tab

Disappointing but then again it is PG&E.

As a reminder to anyone outside of California, this is the utility that was directly responsible for the most destructive wildfire in California's history.

Полезно?

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Выбранное решение

Try to install this extension and turn it on for chrome-only websites: Chrome mask

(ref /questions/1460490)

Полезно?

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I just installed it minutes ago. Seems to be working.

Thanks.

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This was what I was getting before.

Edit: I should point out that this is what I got after numerous attempts of looking at a blank screen when I was having issues. Not anymore though.

Изменено dcmcghee1

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