Strange problems with Firefox!
Hi. I am a Mozilla Firefox user about 3 years. i am using it on my desktop PC and on my laptop. in the PC i don't have any problem; but in laptop i have some strange problems. i searched this problems in Mozilla support and in Google also! but i can't find any response. Also i reset Firefox and problem resists. even i uninstall it and install after; but the problem remained. Now, i am running Firefox 22.0.
Problems: 1. Download icon in header don't work. ( http://www.8pic.ir/viewer.php?file=30576184770845961788.jpg ) 2. Some times i can't switch between tabs.the clicking is useless! 3. The middle mouse click for move in the page work; but it's icon not appears! ( http://www.8pic.ir/viewer.php?file=44434592402706809052.jpg ) 4. Some of the add-ons not works! for example; i am using "Video Download pure 1.97.2", but its icon in header not work (just like download icon that mentioned in 1). clicking is useless! (i am using this add-ons in my PC and it works.)
Modified by Mahdi666
Chosen solution
Hello,
Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
- You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
- Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.
Thank you.
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1 and 3 pics.
Chosen Solution
Hello,
Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
- You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
- Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.
Thank you.
hello, can you try to replicate problem 1-3 when you launch firefox in safe mode once? if not, maybe an addon is interfering here...
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
You can also try Firefox > Prefrences/Options > Toolbar Layout and hit reset in the new window.
Problems with toolbars etc. may be due to a corrupt localstore.rdf file.
Thank you Waka_Flocka_Flame. i run it in safe mode and in here there is no any problem. Is it possible that my laptop drivers (Like " Intel web components for Intel® Identity Protection Technology" or "Intel web components updater - Installs and updates the Intel web components " ) are the problem?
ok! I used "Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems" and i turned hardware acceleration off. it work! my problems solved. But why it happened? (Note: My graphic driver is up to date...)
Modified by Mahdi666
Likely some glitch in HWA.
What is "HWA"?
Hardware Acceleration.