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Strange problems with Firefox!

Posted

Hi. I am a Mozilla Firefox user about 3 years. i am using it on my desktop PC and on my laptop. in the PC i don't have any problem; but in laptop i have some strange problems. i searched this problems in Mozilla support and in Google also! but i can't find any response. Also i reset Firefox and problem resists. even i uninstall it and install after; but the problem remained. Now, i am running Firefox 22.0.

Problems: 1. Download icon in header don't work. ( http://www.8pic.ir/viewer.php?file=30576184770845961788.jpg ) 2. Some times i can't switch between tabs.the clicking is useless! 3. The middle mouse click for move in the page work; but it's icon not appears! ( http://www.8pic.ir/viewer.php?file=44434592402706809052.jpg ) 4. Some of the add-ons not works! for example; i am using "Video Download pure 1.97.2", but its icon in header not work (just like download icon that mentioned in 1). clicking is useless! (i am using this add-ons in my PC and it works.)

Hi. I am a Mozilla Firefox user about 3 years. i am using it on my desktop PC and on my laptop. in the PC i don't have any problem; but in laptop i have some strange problems. i searched this problems in Mozilla support and in Google also! but i can't find any response. Also i reset Firefox and problem resists. even i uninstall it and install after; but the problem remained. Now, i am running Firefox 22.0. Problems: 1. Download icon in header don't work. ( http://www.8pic.ir/viewer.php?file=30576184770845961788.jpg ) 2. Some times i can't switch between tabs.the clicking is useless! 3. The middle mouse click for move in the page work; but it's icon not appears! ( http://www.8pic.ir/viewer.php?file=44434592402706809052.jpg ) 4. Some of the add-ons not works! for example; i am using "Video Download pure 1.97.2", but its icon in header not work (just like download icon that mentioned in 1). clicking is useless! (i am using this add-ons in my PC and it works.)

Modified by Mahdi666

Chosen solution

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.7 r700
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • The plugin allows you to have a better experience with Microsoft Lync
  • 5.1.20125.0
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0

More Information

Problems:
1. Download icon in header don't work. ( http://www.8pic.ir/viewer.php?file=30576184770845961788.jpg )
2. Some times i can't switch between tabs.the clicking is useless!
3. The middle mouse click for move in the page work; but it's icon not appears! ( http://www.8pic.ir/viewer.php?file=44434592402706809052.jpg )
4. Some of the add-ons not works! for example; i am using "Video Download pure 1.97.2", but its icon in header not work (just like download icon that mentioned in 1). clicking is useless! (i am using this add-ons in my PC and it works.)

Question owner

1 and 3 pics.

1 and 3 pics.
kobe 441 solutions 5048 answers

Chosen Solution

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

Hello, '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons. ''(If you're not using it, switch to the Default theme.)'' * You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running. ''Once you get the pop-up, just select "'Start in Safe Mode"'' '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that. ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.'' Thank you.
philipp
  • Top 25 Contributor
  • Moderator
5034 solutions 22322 answers

Helpful Reply

hello, can you try to replicate problem 1-3 when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

hello, can you try to replicate problem 1-3 when you launch firefox in safe mode once? if not, maybe an addon is interfering here... [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
kobe 441 solutions 5048 answers

You can also try Firefox > Prefrences/Options > Toolbar Layout and hit reset in the new window.

Problems with toolbars etc. may be due to a corrupt localstore.rdf file.

You can also try Firefox > Prefrences/Options > Toolbar Layout and hit reset in the new window. Problems with toolbars etc. may be due to a corrupt localstore.rdf file. * http://kb.mozillazine.org/Corrupt_localstore.rdf

Question owner

Thank you Waka_Flocka_Flame. i run it in safe mode and in here there is no any problem. Is it possible that my laptop drivers (Like " Intel web components for Intel® Identity Protection Technology" or "Intel web components updater - Installs and updates the Intel web components " ) are the problem?

Thank you Waka_Flocka_Flame. i run it in safe mode and in here there is no any problem. Is it possible that my laptop drivers (Like " Intel web components for Intel® Identity Protection Technology" or "Intel web components updater - Installs and updates the Intel web components " ) are the problem?
kobe 441 solutions 5048 answers
refer to * [[Upgrade your graphics drivers to use hardware acceleration and WebGL]] * [[Troubleshoot Firefox issues using Safe Mode]] * [[Reset Firefox – easily fix most problems]]

Question owner

ok! I used "Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems" and i turned hardware acceleration off. it work! my problems solved. But why it happened? (Note: My graphic driver is up to date...)

ok! I used "Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems" and i turned hardware acceleration off. it work! my problems solved. But why it happened? (Note: My graphic driver is up to date...)

Modified by Mahdi666

kobe 441 solutions 5048 answers

Likely some glitch in HWA.

Likely some glitch in HWA.

Question owner

What is "HWA"?

What is "HWA"?
kobe 441 solutions 5048 answers

Hardware Acceleration.

'''H'''ard'''w'''are '''A'''cceleration.