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I can access videos in Explorer but not Firefox for http://www.thepaintinganddrawingchannel.co.uk/tv-anytime.html.

  • 11 replies
  • 3 have this problem
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  • Last reply by FredMcD

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I use Firefox exclusively but this website - http://www.thepaintinganddrawingchannel.co.uk/tv-anytime.html - has art videos that I want to watch. I can only access them if I put the URL in Explorer. Why is this? Thanks!

I use Firefox exclusively but this website - http://www.thepaintinganddrawingchannel.co.uk/tv-anytime.html - has art videos that I want to watch. I can only access them if I put the URL in Explorer. Why is this? Thanks!

Chosen solution

The four Drawing & Painting Bible videos on that page open a new page if I click them and the videos are hosted on YouTube.

Do you have any content blocking extensions?

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (e.g. Adblock Plus, NoScript, Ghostery, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

You can check the Web Console for messages in case content is blocked.

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All Replies (11)

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Membership is required.

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Thanks for taking the time to answer. Membership is not required. I think the problem lies with a plug-in or some technology that runs videos. I have no other problems with Firefox and thus don't wish to start Firefox in Safe Mode. Thanks anyway.

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When I look at this page, as an example, there is an embedded YouTube player: http://www.thepaintinganddrawingchannel.co.uk/prog-1.php

What do you get in the player area -- just empty space? Or do you get a YouTube player that doesn't work?

Will they play for you on their YouTube channel: https://www.youtube.com/user/paintinganddrawing/videos

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Chosen Solution

The four Drawing & Painting Bible videos on that page open a new page if I click them and the videos are hosted on YouTube.

Do you have any content blocking extensions?

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (e.g. Adblock Plus, NoScript, Ghostery, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

You can check the Web Console for messages in case content is blocked.

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Thank you! I had Adblock Plus and have disabled it. I now see and can play the videos.

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jscher2000 said

When I look at this page, as an example, there is an embedded YouTube player: http://www.thepaintinganddrawingchannel.co.uk/prog-1.php What do you get in the player area -- just empty space? Or do you get a YouTube player that doesn't work? Will they play for you on their YouTube channel: https://www.youtube.com/user/paintinganddrawing/videos
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Thank you! I wasn't aware of their YouTube channel and the videos play perfectly on it. I can even watch older videos now! :-)

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Load the web page. After the page is loaded, click the down arrow next to the AdBlock icon. Now select Disable on <website>. Reload the page.

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FredMcD said

Load the web page. After the page is loaded, click the down arrow next to the AdBlock icon. Now select Disable on <website>. Reload the page.
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Thanks so much! I had no idea it is so easy to unblock for a particular website. Works perfectly.

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Glad to help. Safe Surfing.