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saved logins window appears at the bottom of the window, can't be moved or accessed. how can i get it moved to be visable again?

  • 3 replies
  • 2 have this problem
  • 19 views
  • Last reply by cor-el

ugnot
ugnot
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Need to look up some logins but I can't get the window to move to where i can. See screen shot to see how low the windows is. I can do nothing to it but close it, it wont move

Need to look up some logins but I can't get the window to move to where i can. See screen shot to see how low the windows is. I can do nothing to it but close it, it wont move

All Replies (3)

ugnot
ugnot Question owner
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Here is the screen shot

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json or Localstore.rdf file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data
    \Mozilla\Firefox\Profiles\

Search for the above files. Then rename or delete them. Restart Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you using a complete theme in Firefox that might not be compatible with the new preferences design?

  • "3-bar" menu button or Tools -> Add-ons -> Appearance

You can inspect cookies and passwords and permissions for the domain in the currently selected tab via these steps:

  • click the Control Center 'i' icon at the left end of the location/address bar
  • click the arrow to expand the security message
  • click "More Information" to open "Tools -> Page Info"
  • click "Permissions" to inspect and modify permissions
  • click "Security" to inspect and modify cookies and passwords in a standalone window
  • click "View Saved Passwords" in "Tools -> Page Info -> Security" to inspect the passwords for the domain in the currently selected tab

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

In Firefox 56 you can set this pref to true on the about:config page to revert to the previous design of the Options/Preferences page.

  • browser.preferences.useOldOrganization = true

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.