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saved logins window appears at the bottom of the window, can't be moved or accessed. how can i get it moved to be visable again?

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Need to look up some logins but I can't get the window to move to where i can. See screen shot to see how low the windows is. I can do nothing to it but close it, it wont move

Need to look up some logins but I can't get the window to move to where i can. See screen shot to see how low the windows is. I can do nothing to it but close it, it wont move
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Installed Plug-ins

  • Shockwave Flash 27.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0

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Question owner

Here is the screen shot

Here is the screen shot
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FredMcD
  • Top 10 Contributor
3288 solutions 44329 answers

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json or Localstore.rdf file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data
    \Mozilla\Firefox\Profiles\

Search for the above files. Then rename or delete them. Restart Firefox.

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt '''xulstore.json''' or '''Localstore.rdf''' file. '''Close Firefox. ''' Open your file browser to this hidden location: * '''Mac: ''' *~/Library/Application Support/Firefox/Profiles * '''Linux: ''' *~/.mozilla/firefox/Profiles * '''Windows: ''' %AppData%\Mozilla\Firefox\Profiles * *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles * '''Windows XP: ''' C:\Documents and Settings\<user>\Application Data<br> \Mozilla\Firefox\Profiles\ Search for the above files. Then rename or delete them. Restart Firefox.
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cor-el
  • Top 10 Contributor
  • Moderator
15829 solutions 143203 answers

Helpful Reply

Are you using a complete theme in Firefox that might not be compatible with the new preferences design?

  • "3-bar" menu button or Tools -> Add-ons -> Appearance

You can inspect cookies and passwords and permissions for the domain in the currently selected tab via these steps:

  • click the Control Center 'i' icon at the left end of the location/address bar
  • click the arrow to expand the security message
  • click "More Information" to open "Tools -> Page Info"
  • click "Permissions" to inspect and modify permissions
  • click "Security" to inspect and modify cookies and passwords in a standalone window
  • click "View Saved Passwords" in "Tools -> Page Info -> Security" to inspect the passwords for the domain in the currently selected tab

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

In Firefox 56 you can set this pref to true on the about:config page to revert to the previous design of the Options/Preferences page.

  • browser.preferences.useOldOrganization = true

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

Are you using a complete theme in Firefox that might not be compatible with the new preferences design? * "3-bar" menu button or Tools -> Add-ons -> Appearance You can inspect cookies and passwords and permissions for the domain in the currently selected tab via these steps: *click the Control Center 'i' icon at the left end of the location/address bar *click the arrow to expand the security message *click "More Information" to open "Tools -> Page Info" *click "Permissions" to inspect and modify permissions *click "Security" to inspect and modify cookies and passwords in a standalone window *click "View Saved Passwords" in "Tools -> Page Info -> Security" to inspect the passwords for the domain in the currently selected tab ----- Start Firefox in <u>Safe Mode</u> to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem. *switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance *do NOT click the "Refresh Firefox" button on the Safe Mode start window *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems ---- In Firefox 56 you can set this pref to true on the <b>about:config</b> page to revert to the previous design of the Options/Preferences page. *browser.preferences.useOldOrganization = true You can open the <b>about:config</b> page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue. *http://kb.mozillazine.org/about:config
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