Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i have firefox downloaded but when i open it, it comes up yahoo which is not installed on my computer

  • 2 replies
  • 4 have this problem
  • 2 views
  • Last reply by displays

more options

I have tried to get Mozilla Firefox as my home page and every time i open it up it comes up Yahoo. I do not have Yahoo in my control panel as i deleted it yesterday. when i go to Firefox properties , it does not show yahoo. obviously, i am a novice and really would appreciate your help. Thank you in advance

I have tried to get Mozilla Firefox as my home page and every time i open it up it comes up Yahoo. I do not have Yahoo in my control panel as i deleted it yesterday. when i go to Firefox properties , it does not show yahoo. obviously, i am a novice and really would appreciate your help. Thank you in advance

Chosen solution

One possible culprit would be a Yahoo! extension. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. While you're viewing any page in Firefox, either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. Then cast a critical eye over the list on the right side. Any extensions that Firefox installs on its own are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious? If in doubt, disable.

Often a link will appear above at least one disabled extension to restart Firefox before the change takes effect. You can complete your work on the tab and click one of the links as the last step.

Once you regain control of your Firefox from any add-on interference, you can change your home page on the Options page. More info: How to set the home page.

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

One possible culprit would be a Yahoo! extension. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. While you're viewing any page in Firefox, either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. Then cast a critical eye over the list on the right side. Any extensions that Firefox installs on its own are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious? If in doubt, disable.

Often a link will appear above at least one disabled extension to restart Firefox before the change takes effect. You can complete your work on the tab and click one of the links as the last step.

Once you regain control of your Firefox from any add-on interference, you can change your home page on the Options page. More info: How to set the home page.

more options

Thank you so much for your expertise. it was very frustrating and you made an old man happy