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im using win 10 on acer aspire 5517 and when using my automaticly updated firefox platform (currently use 50 i believe) I'm repeatively getting a missing script

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MARSHALL
MARSHALL
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im using win 10 on acer aspire 5517 and when using my automaticly updated firefox platform (currently use 50 i believe) I'm repeatively getting a missing script pop up message on MSN \ Facebook websites ... it doesn't appear if I use the Edge platform for win 10. i'm offered three choice's to rectify the anoying issue but after checking all three at one time or another it continues to occur. As I said this doesn't happen if I use the edge portal. I greatly prefer FireFox (i've been with you guy's almost from Conception ) but my frustration is to the point I'm seriously concidering use Edge.

im using win 10 on acer aspire 5517 and when using my automaticly updated firefox platform (currently use 50 i believe) I'm repeatively getting a missing script pop up message on MSN \ Facebook websites ... it doesn't appear if I use the Edge platform for win 10. i'm offered three choice's to rectify the anoying issue but after checking all three at one time or another it continues to occur. As I said this doesn't happen if I use the edge portal. I greatly prefer FireFox (i've been with you guy's almost from Conception ) but my frustration is to the point I'm seriously concidering use Edge.
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Scribe
Scribe
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Hi, sorry to hear you are having a problem; please see if anything here helps - Warning Unresponsive script - What it means and how to fix it.

You have 2 Facebook plugins - it might be worth setting them to Never Activate to test whether they are causing it - Add-ons Manager (Ctrl+Shift+A) > Plugins.

Also Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem. Thank you!