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Just got pop-up to update. Is it spam

  • 3 replies
  • 11 have this problem
  • 1 view
  • Last reply by James

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Just got this http://tile9s.xyz/promotedcontent/thefactedz/lp/index.php?lp=browser3x&cid=noahsfound&kw=nokws&aid=32090449061&browser=Firefox%2046.0

I chacked and Firefox says it is up to date

Just got this http://tile9s.xyz/promotedcontent/thefactedz/lp/index.php?lp=browser3x&cid=noahsfound&kw=nokws&aid=32090449061&browser=Firefox%2046.0 I chacked and Firefox says it is up to date

Chosen solution

Roger_Ohio said

Just got this

It is a way some scammers are preying on inexperienced Firefox and or Windows users to get them to download this FAKE firefox_updater.exe to then infect their Windows.

I uploaded this .exe to virustotal and got this.

Detection ratio: 11 / 56 https://www.virustotal.com/en/file/28f844d7b7009694624a309c6a48bbd4a32a9f66479f8615e9bbbb3eb18c5041/analysis/1464481870/

So do not try to run this firefox_updater.exe

Read this answer in context 👍 3

All Replies (3)

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Sounds like a dose of Malware.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
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Chosen Solution

Roger_Ohio said

Just got this

It is a way some scammers are preying on inexperienced Firefox and or Windows users to get them to download this FAKE firefox_updater.exe to then infect their Windows.

I uploaded this .exe to virustotal and got this.

Detection ratio: 11 / 56 https://www.virustotal.com/en/file/28f844d7b7009694624a309c6a48bbd4a32a9f66479f8615e9bbbb3eb18c5041/analysis/1464481870/

So do not try to run this firefox_updater.exe

Modified by James