Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is running extremly slow while IE is running at normal speed.

  • 5 replies
  • 15 have this problem
  • 6 views
  • Last reply by gilcarleton

more options

Firefox is running so slow that I have been over an hour trying to post this question. My characters while typing are delayed several seconds and when I try to scroll down a page, there is several seconds of delay between each line. Changing pages takes forever. it was working fine and I have no idea what happened. Ran a virus and malware scan on computer but showed no problem. Hate iE so please help.





h

Firefox is running so slow that I have been over an hour trying to post this question. My characters while typing are delayed several seconds and when I try to scroll down a page, there is several seconds of delay between each line. Changing pages takes forever. it was working fine and I have no idea what happened. Ran a virus and malware scan on computer but showed no problem. Hate iE so please help. h

Chosen solution

Separate Issue; Update your Shockwave Flash v15.0.0.152 http://get.adobe.com/shockwave/

Read this answer in context 👍 2

All Replies (5)

more options

Hello gilcarleton

Visit this Page for Solution https://support.mozilla.org/en-US/products/firefox/fix-problems/slowness-or-hanging

I hope this will work.

more options

I visited this page before I posted my question and none would help.

more options

Chosen Solution

Separate Issue; Update your Shockwave Flash v15.0.0.152 http://get.adobe.com/shockwave/

more options

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

Thanks. I updated flashplayer earlier today and that seemed to take care of the problem. I will also update shockwave.

Best wishes,

Gil