Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

An informational box appears when I start up Firefox, with no 'x' to close it. How can I disable this?

  • 1 resposta
  • 2 têm este problema
  • 10 visualizações
  • Última resposta por cor-el

MrsKravitz
MrsKravitz
more options

When I open Firefox, a Firefox information box appears with information box about some Firefox feature or new download. Messages change each time. There is no 'x' to close this box and therefore no choice but to click on link whether I want to or not.

My settings are to start Firefox with "show my home page" and Home Page is set to www.google.com. But the Firefox information box appears on top of the homepage and blocks access to the homepage.

How do I disable this so Firefox will open to home page without showing the information box?

When I open Firefox, a Firefox information box appears with information box about some Firefox feature or new download. Messages change each time. There is no 'x' to close this box and therefore no choice but to click on link whether I want to or not. My settings are to start Firefox with "show my home page" and Home Page is set to www.google.com. But the Firefox information box appears on top of the homepage and blocks access to the homepage. How do I disable this so Firefox will open to home page without showing the information box?

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).