Unable to retrieve saved bookmarks, paaswords and history
Hi, I need help retrieving my Saved passwords, Bookmarks and History. I have recently changed my mobile phone and Laptop. I've logged in on both items. I can't find my password, its clean. I can only see the visited sites that were on my new mobile, but nothing from my old laptop even after login and Sync
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Hi
It appears from your question that you are using Firefox Sync as a backup service. While it may be handy in some cases (such as transferring your data to a new device), we do not recommend relying on Sync for backup purposes.
If you have a copy of your Firefox profile for desktop Firefox, you should be able to recover your bookmarks and other data. To restore bookmarks, see this article. For instructions on recovering all of your data, see Restore bookmarks, passwords and data from an old Firefox profile.
If you have your data in Firefox on a mobile device, please follow these instructions to connect it to Sync and copy the data.
Be aware! Resetting your Mozilla account password without a recovery key will erase your data from Mozilla servers. Make sure to generate a recovery key in advance and safely store it.
Hope this will help you resolve your issue!
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