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My Firefox Add-ons developer account was blocked without explanation

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  • Última resposta por dessertdish
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louis phan
louis phan

Hello I am dev from Hanbiro Inc, My Firefox Add-ons developer account appears to have been blocked. I am unable to access the developer dashboard and receive the error: "You do not have permission to perform this action."

Additionally, one of my extensions shows that it has been blocked because the author has been banned.

However, I did not receive any email or notification explaining the reason for this action.

This extension was intended for private/internal use only and was not meant for public distribution. It does not collect user data, perform tracking, or execute remote code.

I would like to request clarification on: - The reason my account was blocked - Whether this action can be appealed or reversed - What specific changes are required to comply with Mozilla policies

I am willing to modify the extension to fully comply with all guidelines.

Thank you for your time and assistance. If needed, I can provide the extension source code for review.

Hello I am dev from Hanbiro Inc, My Firefox Add-ons developer account appears to have been blocked. I am unable to access the developer dashboard and receive the error: "You do not have permission to perform this action." Additionally, one of my extensions shows that it has been blocked because the author has been banned. However, I did not receive any email or notification explaining the reason for this action. This extension was intended for private/internal use only and was not meant for public distribution. It does not collect user data, perform tracking, or execute remote code. I would like to request clarification on: - The reason my account was blocked - Whether this action can be appealed or reversed - What specific changes are required to comply with Mozilla policies I am willing to modify the extension to fully comply with all guidelines. Thank you for your time and assistance. If needed, I can provide the extension source code for review.

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dessertdish
dessertdish

Hello,

The ban may be caused by the automated security system incorrectly flagging extensions.

Repealing the ban Firstly, make sure that the email isn't in your spam/junk sections. You can also refer to this article to see if the email is not being recieved : https://extensionworkshop.com/documentation/publish/developer-accounts/ If not, to repeal this ban, go onto this forum https://discourse.mozilla.org/c/add-ons/addons-mozilla-org and create a new topic, explaining everything, and await a response.

All mozilla addon policies can be found in the first link, and it is possible that you were wrongly flagged.

If you want detailed explanations with the disclosure, go to the Mozilla disclosure forums.

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