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Notifications from Mozilla support about my account activity say I am on Windows 10 when I am on Windows 11.

Example email attached. Mozilla support emails say requests are coming from a windows 10 device but I am on 11. Is this a sign that something is wrong with my account or … (ler mais)

Example email attached. Mozilla support emails say requests are coming from a windows 10 device but I am on 11. Is this a sign that something is wrong with my account or just a typo?

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My account showed two factor as being off when I had it enabled previously.

I was going through my account settings today and noticed that two factor was disabled. I thought this odd as I usually set it up on any account I use, so I of course tur… (ler mais)

I was going through my account settings today and noticed that two factor was disabled. I thought this odd as I usually set it up on any account I use, so I of course turned it on and went about linking my authenticator app and generating account recovery codes. Yet in my authenticator app there was already a Mozilla account with my email, but the codes it supplied did not work. I also found old account recovery codes I had written down which did not work either.

What could have happened to cause this? I must have had two factor on sometime in the past and added it to my app and generated recovery codes. How could it have been disabled, the old codes made invalid, and Microsoft authenticator unlinked? Am I looking at an account breach somehow? I have no unusual activity as far as I can tell and no recent data or password breaches. The only thing I can think of was I removed a number of old devices from my account and signed out of them, but I still own the old PC's so no one could be using them.

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How can I submit a complaint?

My user experience on Firefox is being severely impacted and is making me angry. I watch the updates calendar they are once a month. So why can i not go a whole week it s… (ler mais)

My user experience on Firefox is being severely impacted and is making me angry. I watch the updates calendar they are once a month. So why can i not go a whole week it seems with a necessary Firefox update to my browser that impacts the performance of websites. I like to have multiple tabs open over a week or more. I don't want to close and reopen my tabs every time I want to use my computer. SO WHY are there SO many updates. It's seriously making me want to uninstall your browser and I have been using Firefox on multiple devices for years. More than 20 years now. It's seriously ridiculous to have a major update every week or even every other week where I have to shut down and save my work on ALL of my tabs just to update Firefox. I have never remember history and I am going to uninstall and reinstall from even greater security because I have serious concerns about the amount of data that big tech companies share with 3rd Parties and the government. I am an honest American citizen and I HATE being surveilled and having my private life sold to the highest bidder. But even though. the safety of your browser is a positive feature it becomes very difficult to WANT to use Firefox when my workflow is CONSTANTLY interrupted.

Seriously, You JUST updated on the 23rd/24th and now just two weeks later there's already ANOTHER update. And who even knows when that one dropped. I only checked it because sites were acting up. And EVERY TIME a site acts up it's because of an update. You have interfered with my user experience with Youtube, and Multiple Streaming Services, and Multiple Chat bots. It's thoroughly dis-satisfactory and disruptive, and ANNOYING. I want a tool that protects me while I am on the web. I do NOT want a tool that ruins my internet experience every week.

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Source & destination PCs sync mixup

Well, I don't know how I did it, but: I'm trying to sync my Firefox between 2 PCs. I had trouble with it, and now the situation is: a) my source PC asks me to create a ne… (ler mais)

Well, I don't know how I did it, but:

I'm trying to sync my Firefox between 2 PCs. I had trouble with it, and now the situation is: a) my source PC asks me to create a new profile as it spits the dummy on my existing one; it does not offer me the option of creating a new account b) my destination PC does the same. In both cases, when I choose the "Sync and save data" menu option, then enter my email, I get the message: "This profile was previously synced to a different account. To keep your data...To sign in using <email address>, create a new profile." Creating a new profile does not have all the configuration and info that I have in my current profile.

It would be nice if I could reset everything back to square one with the sync process. Does anyone have a good suggestion?

Paul.

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How can I fix a problem where on a banking website a mone transfer fails saying the date is invalid

replaced a windows 10 laptop with a Linux Mint 22.3 laptop. Used Sync to transfer profile to the new laptop. Logged into the banking account (BECU.org) successfully. When… (ler mais)

replaced a windows 10 laptop with a Linux Mint 22.3 laptop. Used Sync to transfer profile to the new laptop. Logged into the banking account (BECU.org) successfully. When trying to transfer money from checking to savings, the transaction failed with a statement that the date was invalid. The date was valid. A separate Linux Mint computer that never had a windows profile synced does not show this problem. Disabling all extensions did not fix this problem.

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Restore previous session no longer working following latest update

Hi folks, I restarted Firefox today on my Macbook and now the Restore Previous Session option is no longer working. I've tried the Sessionstore fix described here https:/… (ler mais)

Hi folks, I restarted Firefox today on my Macbook and now the Restore Previous Session option is no longer working. I've tried the Sessionstore fix described here https://support.mozilla.org/en-US/kb/how-restore-browsing-session-backup but it is not doing the trick. I've used it multiple times in the past and it has always worked up until now.

I've since opened a couple of new tabs and then shut Firefox down to see if the Restore Previous Session will bring those particular tabs back. However the Restore previous session remains greyed out. I suspect it may be to do with the latest update to 149.0.2. I downloaded and installed that two days ago, but only restarted this morning so I think the update would have been done then. Are there known issues with this update, and is a fix coming? Thank you, Shane

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I can't copy & paste while using Microsoft Office for the web

I am not able to copy and paste in Firefox while using Microsoft Office for the web. I can in the same documents using Chrome & Edge I have searched the web and tried… (ler mais)

I am not able to copy and paste in Firefox while using Microsoft Office for the web. I can in the same documents using Chrome & Edge I have searched the web and tried every setting I could find but can still not use copy and paste

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New Firefox installation blocks access to local files, how do I restore access?

I recently switched operating systems from W11 to Linux (Zorin), and installed a new copy of Firefox. I rely on local web pages I have written for some of my work, but th… (ler mais)

I recently switched operating systems from W11 to Linux (Zorin), and installed a new copy of Firefox. I rely on local web pages I have written for some of my work, but the new copy of Firefox does not find the file. For example, when accessing an image, e.g., file:///magrathea/dmpase/home/index/coastal24.png, Firefox gives the message:

File not found Firefox can’t connect to the server at local file What can you do about it? Check to make sure you’ve typed the website address correctly.

The address is correct, that is, the file resides at: /magrathea/dmpase/home/index/coastal24.png and the user does have permissions to read the file. I've tried adding up to five '/' characters to the beginning, and I have turned off all of my installed add-ons, but without success.

An apparently related problem is that double clicking on a '.htm' file also changes the address, for example, from '/home/dmpase/Desktop/index.htm' to 'file:///run/user/1000/doc/f07a8988/index.htm'

And finally, the "Brave" browser is able to read the files with no errors.

How do I fix this for Firefox?

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Please change the Toolbar back

When I want to search something I usually open a new tab (Ctr+T) then quickly hit Tab so my typing indicator goes from the Address Bar to the Search Bar, but with a recen… (ler mais)

When I want to search something I usually open a new tab (Ctr+T) then quickly hit Tab so my typing indicator goes from the Address Bar to the Search Bar, but with a recent update there is now a "Search Selection" part that is in the way so I have to hit Tab twice.

I know this seems petty but I have been the simplest happiest minimalist user for the past 25 years and I've never had issues with Ctr+T followed by Tab to search something. Why did you implement a change that I am sure nobody has ever asked? Please revert it back or explain to my fatigued mind how to do it if it is possible.

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Bookmark Auto Close Option

How can i change bookmarks menu so it will close after choosing. Ive searched and only found option to stay open, (Option to not close menu when opening new tab)... Not w… (ler mais)

How can i change bookmarks menu so it will close after choosing. Ive searched and only found option to stay open, (Option to not close menu when opening new tab)... Not what im wanting, I want to open bookmarks choose and have it auto close the side bar of bookmarks. Maybe even auto closing the link folders opened. Windows 11.

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free VPN

What are the step-to-step instructions in order to use Free VPN? (see attached image) I did a query on the web and it came back stating that Firefox VPN was not free. I… (ler mais)

What are the step-to-step instructions in order to use Free VPN? (see attached image) I did a query on the web and it came back stating that Firefox VPN was not free. I am confused. Thank you for your prompt assistance.

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