Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Cannot connect to att.net account on computer

  • 3 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por sfhowes

more options

It all started about 3 days ago. I was having problems accessing my att.net email account on both my iMac running Thunderbird 115.10.1 and on my iPhone running iOS 17.4.1. I changed login password and was able to get the mail on iPhone, but not on the computer running Thunderbird. I got the settings information for both POP3 and IMAP from att. I first tried to go into Thunderbird and was able to find the email protocol settings and they were correct for POP3, but still not retrieve email. The error message I last received is, "Sending of password for user ******@att.net did not succeed. Mail Server inbound.att.net responded:[SYS/TEMP] Server error - Please try again later.

It all started about 3 days ago. I was having problems accessing my att.net email account on both my iMac running Thunderbird 115.10.1 and on my iPhone running iOS 17.4.1. I changed login password and was able to get the mail on iPhone, but not on the computer running Thunderbird. I got the settings information for both POP3 and IMAP from att. I first tried to go into Thunderbird and was able to find the email protocol settings and they were correct for POP3, but still not retrieve email. The error message I last received is, "Sending of password for user ******@att.net did not succeed. Mail Server inbound.att.net responded:[SYS/TEMP] Server error - Please try again later.
Capturas de ecrã anexadas

Todas as respostas (3)

more options

When you changed the password, did you create a new secure mail key and use that in TB in place of the account password?

https://www.att.com/support/article/dsl-high-speed/KM1010523/

Útil?

more options

I did not. The same password not only is for email, but also for logging onto att.com for paying my bill for internet and home phone as well as their smart home manager software. Don't know if it would work for my iPhone for checking the email since it is the only way right now to get my email, other than going through the web browser to Currently.com.

Útil?

more options

Secure mail keys are required for desktop apps like TB, and there's an instruction link on the page cited in my first reply.

Útil?

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.