Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Firefox crashes

  • 2 respostas
  • 1 tem este problema
  • 10 visualizações
  • Última resposta por cor-el

firefox4vr
firefox4vr

Firefox keeps crashing with no apparent pattern. I wish I could say that everytime I launch a particular web page,etc. FIrefox will crash but this is not the case.

Report ID: ab63acf9-9a83-40d8-a756-c89b52160518

Firefox keeps crashing with no apparent pattern. I wish I could say that everytime I launch a particular web page,etc. FIrefox will crash but this is not the case. Report ID: ab63acf9-9a83-40d8-a756-c89b52160518

Todas as respostas (2)

FredMcD
FredMcD

bp-ab63acf9-9a83-40d8-a756-c89b52160518

Signature: libsystem_kernel.dylib@0x16286

libdispatch.dylib =  ? Word for Mac

libGPUSupportMercury.dylib = unknown

libsystem_c.dylib = ? Word for Mac

libGL.dylib = unknown

libsystem_kernel.dylib =  ? Word for Mac

This is for Sumo's Related Bugs 1218070 NEW --- crash in libsystem_kernel.dylib@0x16286 with mozilla::gl::TexSubImage2DHelper

1198594 RESOLVED FIXED crash in libsystem_kernel.dylib@0x16286

1176404 NEW --- Crashes at __pthread_kill | ... gpusGenerateCrashLog ... | gpusSubmitDataBuffers, mostly on OS X 10.10 and 10.11

1176316 RESOLVED DUPLICATE crash in libsystem_kernel.dylib@0x16286

I've called the big guys to help you. Good luck.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Try to start Firefox in Safe Mode to see if that works.

  • Mac: hold down the Options key while starting Firefox
  • Windows: hold down the Shift key while starting Firefox

You can try to disable hardware acceleration in Firefox.

  • Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.