unable to find IBM Security Rapport for firefox

''<p>marleine.severe [[#question-1616760|said]]</p>'' <blockquote>Hello, I am trying to find extension " IBM Security Rapport " for firefox. It's now showing up on the Firefox extensions list. </blockquote> Do you mean find it online or find it on your computer? If I recall correctly, Rapport is an extension that some banks ask their customers to use. Or it might be installed with bank software. Could you try this method to track down the location of the extension on your computer: (1) Open the Troubleshooting Information page using either * main menu button > Help and Report > More troubleshooting information * (menu bar or Alt+H) Help > More troubleshooting information (2) In the first table, find the Profile Folder row and click Open Folder Firefox will open Windows File Explorer and list your current settings and data files. Please do not delete anything. (3) Resize the Windows Explorer window so you can see the Troubleshooting Information page (4) Scroll down to '''extensions.json''' (which could appear as extensions with a file type of JSON file, if your Windows is hiding known file extensions). Drag and drop this file into the Troubleshooting Information page to load it in Firefox's JSON file viewer. (5) In Firefox, the page may start off collapsed, not showing any details. Click "Expand All (slow)" to show all extension info. (6) Use Find in Page (Ctrl+F) to look for ''rapport'' and see what information is listed for the extension. Should should find an entry for '''path''' which shows the location on disk of the extension file. This usually is either in your profile (for extensions installed from the Add-ons site) or is in a program folder. ''JSON files use \\ in place of \; just read \\ as \.'' Hopefully that answers the question of where the extension is installed on the computer, but now the question might be ''why'' and hopefully it will help with that as well.