Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Drag and drop not working for validation

  • 4 balasan
  • 0 ada masalah ini
  • 105 paparan
  • Balasan terakhir oleh annemar
  • Diselesaikan

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on the number to drag and drop, it greys it out and it won't move into the box. I was hoping someone could help with this.

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on the number to drag and drop, it greys it out and it won't move into the box. I was hoping someone could help with this.

Penyelesaian terpilih

Apologies. I reopened firefox and it worked again.

Baca jawapan ini dalam konteks 👍 0

All Replies (4)

Screenshot of the issue that is happening? What site is this?

It happens on more than one survey site, but the surveys are run by Pure Spectrum

Bumping this because I honestly don't know what is causing this problem.

Penyelesaian Terpilih

Apologies. I reopened firefox and it worked again.