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Firefox not loading

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SuMo Bot
SuMo Bot

Firefox has stopped loading webpages all of a sudden. My internet connection is fine, as my other browsers are working okay. There is also no error message coming up, just a blank page. I have tried clearing cookies, restarting my pc, and restarting firefox. I'm not sure what else to try.

Thanks

Mark

Firefox has stopped loading webpages all of a sudden. My internet connection is fine, as my other browsers are working okay. There is also no error message coming up, just a blank page. I have tried clearing cookies, restarting my pc, and restarting firefox. I'm not sure what else to try. Thanks Mark

All Replies (4)

cor-el
cor-el

Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.

SuMo Bot
SuMo Bot Pemilik Soalan

No, I haven't uninstalled anything since it was last working.

SuMo Bot
SuMo Bot Pemilik Soalan

I disabled efficiency mode for Firefox and that seemed to help a bit, but it looks like I have a wider connection issue with my laptop as it's now affecting other browsers.

I'll close this question as I think I may just have to reinstall Windows.

Thanks

SuMo Bot
SuMo Bot Pemilik Soalan

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.