Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Access Denied

  • 1 balasan
  • 0 ada masalah ini
  • 64 paparan
  • Balasan terakhir oleh Mr429er
  • Diarkib

matt.peders
matt.peders

Hello,

I seem to keep getting an access denied message when I visit some sites, typically for retail shopping sites. How do I prevent/clear those messages to proceed to my desired site? I like Firefox. It's worked well for me, but the repeated error messages are becoming frustrating.

Hello, I seem to keep getting an access denied message when I visit some sites, typically for retail shopping sites. How do I prevent/clear those messages to proceed to my desired site? I like Firefox. It's worked well for me, but the repeated error messages are becoming frustrating.
Lampirkan skrinsyot

All Replies (1)

Mr429er
Mr429er

If you're having website connection issues after a Firefox update, your third-party antivirus software, such as Avast, might be interfering with Firefox's secure connections.

We recommend uninstalling your third-party antivirus software and using the security software offered for Windows by Microsoft:

  • Windows 8 and Windows 10 - Windows Defender (built-in)

For more information and other solutions, see Troubleshoot security error codes on secure websites.