We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

email messages

  • 2 balasan
  • 1 ada masalah ini
  • 7 paparan
  • Balasan terakhir oleh mv-ladyjoan

mv-ladyjoan
mv-ladyjoan
more options

Since the latest update 6/5/20 I cannot receive messages on 1 account, the last message received was 6/4. I can send messages from this account, send and receive from this account on IOS devices, and send and receive messages on 2 other accounts using Thunderbird.

Since the latest update 6/5/20 I cannot receive messages on 1 account, the last message received was 6/4. I can send messages from this account, send and receive from this account on IOS devices, and send and receive messages on 2 other accounts using Thunderbird.

Penyelesaian terpilih

See if there is a corrupted message blocking downloads to TB:

https://support.mozilla.org/en-US/questions/1158670

Baca jawapan ini dalam konteks 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Penyelesaian Terpilih

See if there is a corrupted message blocking downloads to TB:

https://support.mozilla.org/en-US/questions/1158670

mv-ladyjoan
mv-ladyjoan Pemilik Soalan
more options

Apparently it was as simple as that, I had just associated the date of update with the date that messages stopped coming in. Thanks!