Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox disabled legacy extensions and now Roboform and EverSync won't work?

  • 3 balasan
  • 2 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh cor-el

more options

Interesting that I need to log in here for help...and Roboform has my password..which now I can't use in Firefox. This is ridiculous. All my passwords and log-ins are on Roboform. Not to mention it's my form filler.

Interesting that I need to log in here for help...and Roboform has my password..which now I can't use in Firefox. This is ridiculous. All my passwords and log-ins are on Roboform. Not to mention it's my form filler.

Penyelesaian terpilih

Mozilla has rolled-out a fix for this. The fix will be automatically applied in the background within the next few hours, you don’t need to take active steps.

In order to be able to provide this fix on short notice, they are using the Studies system. You can check if you have studies enabled

  1. Go to [=] > Options > Privacy & Security.
  2. Make sure Allow Firefox to install and run studies is check marked.

I you had it disabled, you can disable studies again after your add-ons have been re-enabled.

They are working on a general fix that doesn't need to rely on this and will keep you updated.

Baca jawapan ini dalam konteks 👍 1

All Replies (3)

more options

There is a problem with an expired intermediate certificate that is used to sign extensions. This is being worked on by the Add-ons team.

See:

At about 6:10 PST we received a report that a certificate issue for Firefox is causing add-ons to stop working and add-on installs to fail.
Our team is actively working on a fix. We will update as soon as we have more information.
  • Bug 1548973 - (armagadd-on-2.0) All extensions disabled due to expiration of intermediate signing cert

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)

more options

Penyelesaian Terpilih

Mozilla has rolled-out a fix for this. The fix will be automatically applied in the background within the next few hours, you don’t need to take active steps.

In order to be able to provide this fix on short notice, they are using the Studies system. You can check if you have studies enabled

  1. Go to [=] > Options > Privacy & Security.
  2. Make sure Allow Firefox to install and run studies is check marked.

I you had it disabled, you can disable studies again after your add-ons have been re-enabled.

They are working on a general fix that doesn't need to rely on this and will keep you updated.

more options