Dynamic backup

is there any way to perform a dynamic backup of Thunderbird. By that I mean a regular (e.g. daily) backup of the profile or at least the mailboxes using a scheduler witho… (read more)

is there any way to perform a dynamic backup of Thunderbird. By that I mean a regular (e.g. daily) backup of the profile or at least the mailboxes using a scheduler without closing Thunderbird down?

Open 4

email address and contact list has been hacked.

My default email address ([redacted-1]@btinternet.com) has been hacked and access to my contact list gained. Many contacts receiving emails purporting to be from me.. I h… (read more)

My default email address ([redacted-1]@btinternet.com) has been hacked and access to my contact list gained. Many contacts receiving emails purporting to be from me.. I have changed my default address to another one ([redacted-2]@gmail.com). What do you suggest I do or should I report it to another organisation? Thanks, Peter Russell

Open 3

Importing to Thunderbird Android using QR code

I have been using Thunderbird almost 30 years. I have Thunderbird Windows 10 desktop most recent version: 140.12.1esr (32-bit) and Android Thunderbird version 20.1 I have… (read more)

I have been using Thunderbird almost 30 years.

I have Thunderbird Windows 10 desktop most recent version: 140.12.1esr (32-bit) and Android Thunderbird version 20.1

I have successfully installed a couple of gmail accounts using the QR code. Trying to install other email accounts, I only see the outbox, not any of the message folders.

Is there some trick I am missing here?

Thanks Mike

Open

Deleted emails. No trash folder.

I just downloaded your app (thunderbird) to download some important emails for my lawyer about my SSDI case. I moved all of the ones I needed to a folder of their own. I … (read more)

I just downloaded your app (thunderbird) to download some important emails for my lawyer about my SSDI case.

I moved all of the ones I needed to a folder of their own.

I went into your app, found them and apparently clicked something that made them all disappear, it was not "delete" or the trashcan icon.

I've googled and everything I read tells me to go to the trash folder. I do not have a trashcan folder.

Please help.

Open 2

Can I talk to a human being? I would like to switch (maybe) to your email system but the info is bewildering.

There is (of all things!) almost too much information to process about using Firefox's email, messaging, and security options. It seems there is no longer a dedicated ema… (read more)

There is (of all things!) almost too much information to process about using Firefox's email, messaging, and security options. It seems there is no longer a dedicated email application, and I cannot disentangle what I need to do to either move completely from gmail or mask my gmail account somehow through a maze of layers.

Open 3

how do i get pdfs in black font

Hello I just filled out a pdf and the font or writing came out blue I want it in black is there some where in Firefox i can get it in black w font or writing please … (read more)

Hello I just filled out a pdf and the font or writing came out blue I want it in black is there some where in Firefox i can get it in black w font or writing please Advise thank you

Open 5

profile sync issue

I created a new profile on my account. Whenever I am in the original profile, I can click on the new profile and it will open a new window with a new icon. However, I not… (read more)

I created a new profile on my account. Whenever I am in the original profile, I can click on the new profile and it will open a new window with a new icon. However, I notice that under the new profile, it is not signed in. When I try to sign in, I get an error that says

Account already in use xxx@gmail.com is already signed in to the “original” profile

You can only associate this account with one profile on this computer.


Then it forces me to switch back to the original profile. This tells me that the profile is not syncing for access across devices.

This is happening on my macbook.

Open 2 1

Facebook specific browser support

I would like to see someone come up with a templated browser (or page) that's specific to Facebook which would include the now removed feature of the list of contacts the… (read more)

I would like to see someone come up with a templated browser (or page) that's specific to Facebook which would include the now removed feature of the list of contacts they used to have on their feed page. At one time this list used to be included on the wall as well. I would use that list when viewing FB to show me not only who was currently online, but who was most likely viewing the content I posted. Sadly, to the frustration of many Facebook has changed this feature to a collapseable menu represented with an icon... and at the top of the list when brought up, is a link to the Meta AI (a feature I would also like to block) which I've found can and will chat with a user, although not in a manner I consider satisfactory.

Open 3

Why all of a sudden I'm getting "Secure Connection Failed"

All of a sudden almost every site I try to enter comes up with "Secure Connection Failed". This started happening on Friday, July 10th for the first time. I've read al… (read more)

All of a sudden almost every site I try to enter comes up with "Secure Connection Failed". This started happening on Friday, July 10th for the first time. I've read almost every article in the Firefox's community forums and tried multiple actions and nothing stops this. I don't know why this all of a sudden when it never did this before. I hope someone can tell me how to stop this from happening].

Open 1

Firefox suddenly can’t load any websites when on data

I have been using Firefox on my iPhone for years without problems. But for about a week now if I’m on data it can’t load any websites, a message appears saying it cannot … (read more)

I have been using Firefox on my iPhone for years without problems. But for about a week now if I’m on data it can’t load any websites, a message appears saying it cannot connect to server. It works fine when I’m on WiFi.

Open 5

How do I transfer Thunderbird from my PC to my Mac?

I have been using Thunderbird on my PC for years and when I got my last PC, I found a article to help me move my files. I am now looking for instructions on how to move … (read more)

I have been using Thunderbird on my PC for years and when I got my last PC, I found a article to help me move my files. I am now looking for instructions on how to move my Thunderbird files from the PC to the Mac so I can continue using it as I have been.

Open 1

in Firefox it reastart it ask me me for a update i did then it aks me to itnal a helper i did then i open firefox then keep on asking me to instal hlper im on mac

today i open firefox ask me to reastart for a update i did it ask me to do instal a helper i did then i open it then agian on a loop i task me to intall a helper i did l… (read more)

today i open firefox ask me to reastart for a update i did it ask me to do instal a helper i did then i open it then agian on a loop i task me to intall a helper i did like 50 times hwo cna i jsut do the update and get otu fo the loop of intaling helpers for firefox

Open

Firefox VPN location setting is not working correctly

Hello! I use Nightly 154.0a1 (2026-07-10) (64-bit) on Windows 11. I'm trying new VPN feature from study and the VPN itself is working, but the location setting is comple… (read more)

Hello!

I use Nightly 154.0a1 (2026-07-10) (64-bit) on Windows 11. I'm trying new VPN feature from study and the VPN itself is working, but the location setting is completely broken. I have only two options for location Recommended and United States. Whenever I choose United States, nothing changes and my IP is always from subset of CIDR 63.245.208.0/20 which is geolocated in London, UK. I tried multiple IP addresses (by restarting VPN) and all of them are geolocated in London. Running traceroute also suggest that all of them which I get are located in the UK. Is there a way to fix this?

Open

I cannot recall my keepass password. I used my fingerprint to access and put my password in keepass with it showing up when I opened the app but the app is all wonky in an endless deathloop and I cannot use my finger to access the database. What can I do?

I cannot recall my keepass password. I used my fingerprint to access. I put my password in keepass with it showing up when I opened the app but the app is all wonky in an… (read more)

I cannot recall my keepass password. I used my fingerprint to access. I put my password in keepass with it showing up when I opened the app but the app is all wonky in an endless deathloop and I cannot use my finger to access the database. What can I do?

Open 1

My mozilla vpn is blocking me from getting to 2 sites.

I am having trouble getting to 2 sites. When I try to access my bank I get a "this site blocked" message. when I try to access dteenergy.com I get a " server not availab… (read more)

I am having trouble getting to 2 sites. When I try to access my bank I get a "this site blocked" message. when I try to access dteenergy.com I get a " server not available" message. If I turn VPN off I can get to both sites. If I turn VPN off I can get to both sites.

Open 1

What can be the benefit of hiding tabs in Firefox

Hello all, I can see that I can access hidden tabs from firefox menu > History > Hidden Tabs. I have non hidden tabs in my permanent session that is saved/reload wh… (read more)

Hello all,

I can see that I can access hidden tabs from firefox menu > History > Hidden Tabs. I have non hidden tabs in my permanent session that is saved/reload whenever I close/open Firefox.

I searched in the support section of Mozilla and found that I can use extensions to hide tabs and find these hidden tabs through History > Hidden Tabs to access or simply unhide any of those tabs.

My question is what would be the benefit of hiding any tab? For privacy? If so, is hiding tabs really efficient to protect tabs content and/or browsing history?

I could see that some extensions offer to protect hidden tabs with a password and even automatically unload tabs upon hiding them.

Thanks in advance to shed some light on this hiding feature.

Open 1