How do I fix an "Access denied" message when trying to search within a web site using firefox

I get an "access denied" message when I do a search within a web site that I am connected to. Problem is with Fire Fox. Do not have the problem with google chrome. … (read more)

I get an "access denied" message when I do a search within a web site that I am connected to. Problem is with Fire Fox. Do not have the problem with google chrome.

Open 2

Facebook Custom Audience 2026-06-09

Just checking Facebook "download your information" and got this: ``` { "timestamp": 1781017200, "label_values": [ { "label": "Date"… (read more)

Just checking Facebook "download your information" and got this:

```

     {
       "timestamp": 1781017200,
       "label_values": [
         {
           "label": "Date",
           "value": "2026-06-09"
         },
         {
           "label": "Business or organization",
           "value": "Firefox",
           "description": "The business or organization that added you to a Custom Audience"
         }
       ]
     },

```

Is this actual Firefox passing my info to Meta, or some Meta scammer pretending to be Firefox?

On that date, I had Global Privacy Control turned on in Firefox.

Open 1

I cannot open Firefox due to an error.

I cannot get into Firefox due to an error message that keeps coming up. Your Firefox profile cannot be loaded. It may be missing or inaccessible. I have tried deleting … (read more)

I cannot get into Firefox due to an error message that keeps coming up. Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I have tried deleting and reinstalling it, but it didn't really uninstall completely. I have tried a few suggestions from online, which didn't work. I also tried right clicking on the Firefox symbol and went into some of the different options, but nothing worked for me.

Open 2 9

Can I undo the newtab shuffle?

I'm struggling with the changes to my homepage in recent releases. I use (and love) the about:newtab setup. Frankly, it's a big reason I use Firefox. I had the old 5x8 se… (read more)

I'm struggling with the changes to my homepage in recent releases. I use (and love) the about:newtab setup. Frankly, it's a big reason I use Firefox. I had the old 5x8 setup of thumbnails, with everything where I wanted it and could easily find. I'm 67 so this is probably much more important to me than someone younger, Changing the number of columns when you switched it to 5x10 threw off where everything was, so I had to rearrange. Okay., I did. But then you go and change it back to 5x8 and now I've lost a bunch of stuff and have to rearrange everything again. Can I get 5x10 back? If so, please let me know how. Thanks.

Open

homescreen "trackers blocked" this is great, but I would like to remove it- anyone know how?

Since the last update of Firefox Android there is a notice with a shield that keeps a running total of the trackers firefox has blocked. Great to know Firefox is on the j… (read more)

Since the last update of Firefox Android there is a notice with a shield that keeps a running total of the trackers firefox has blocked. Great to know Firefox is on the job, but I don't need to see a running total. Anyone know how to remove this?

Open

Submit and enter buttons do not always work on sites

on some sites, when I try to sign in I have entered my login information, but when I hit enter or submit for instance bigfishgames.com nothing happens. When I am on my D… (read more)

on some sites, when I try to sign in I have entered my login information, but when I hit enter or submit for instance bigfishgames.com nothing happens. When I am on my Drs portal after I have entered pages of information and hit submit, again it does not get accepted. Soooo, I have to leave firefox and go to a different browser. Any help would be greatly appreciated, it is very frustrating when this happens. It is so frustrating that even though I have been on Firefox for many years I am thinking about using a different browser.

Open

I can't get VPN to sign me in after new password & new recovery key, the app itself still fails to log me in?

For some reason, I am locked out of signing in to Mozilla VPN. I have twice changed my password & recovery key, & then been returned to the app to login & it… (read more)

For some reason, I am locked out of signing in to Mozilla VPN. I have twice changed my password & recovery key, & then been returned to the app to login & it has failed to do so?

Open

Thunderbird cannot get my email.

I have a Yahoo.ca email address and have been using Thunderbird to retrieve my email for years. For some reason, a window now pops up to Rogers.com and they want me to lo… (read more)

I have a Yahoo.ca email address and have been using Thunderbird to retrieve my email for years. For some reason, a window now pops up to Rogers.com and they want me to log in there. This is not a Rogers email address and it is separate from Rogers. I had this issue before and this forum managed to get me back. My settings are correct. I have deleted the profile 5 times and added it back after a computer restart and still nothing.

Open

Firefox constantly sending data 3KByte/S to Cloudflare servers

I have recently discovered that Firefox is constantly sending data at around 3KBytes/S to a variety of Cloudflare servers. What is the data that is being sent and why is … (read more)

I have recently discovered that Firefox is constantly sending data at around 3KBytes/S to a variety of Cloudflare servers.

What is the data that is being sent and why is this happening?

This has started to occur in one of the last updates to Firefox.

Currently running 151.0.4 (64-bit) on Windows

Does this constitute a privacy violation, what is the data that is being sent?

Open 5 19

I cannot log in my own profile

I'm a Chinese firefox user, so the following descriptions are translated and may not be so accurate. And the attached image is also Chinese, if necessary please use a tra… (read more)

I'm a Chinese firefox user, so the following descriptions are translated and may not be so accurate. And the attached image is also Chinese, if necessary please use a translation app or somewhat to see it. I have only one default profile in my Firefox account, and I have stored a large number of passwords and bookmarks in this default profile. For certain reasons, I signed out of this profile while retaining the local data such as passwords—meaning that, apart from not being logged in, my browser state remains exactly the same as before. Now I wish to sign back in to enable synchronization. I can see a "Sync and Save Data" button prompting me to log in. After clicking this button, I am asked to enter my username and password, but then I receive a message stating that I have reached the account limit for this profile, and that this profile was previously synced to another account. This is absurd, as I do not have another account, nor have I ever synced this profile to any so-called other account. As a result, I am unable to sign in on this current profile.

Open

How to install a wallpaper using a avif url or avif image file?

I have firefox on another PC with wallpaper I wish to install on my current firefox. I have identified its name = "Abstract". The wallpaper image url is https://firefox-… (read more)

I have firefox on another PC with wallpaper I wish to install on my current firefox. I have identified its name = "Abstract". The wallpaper image url is https://firefox-settings-attachments.cdn.mozilla.net/main-workspace/newtab-wallpapers-v2/a205885e-194a-41f9-ae47-e7da66a74041.avif. The image is a205885e-194a-41f9-ae47-e7da66a74041.avif The current firefox version I wish to install this wallpaper on is 151.0.4 (64-bit) Please provide navigation instructions on firefox to install. I am uploading the image of this wallpaper for you easy reference. Thanks

Solved 3

HSTS Security Risk for Bsky.app?

Hello, Since this morning, I haven't been able to access Bsky on my laptop because of a supposed HSTS risk, which means I can't add an exception to visit it. I use Firefo… (read more)

Hello,

Since this morning, I haven't been able to access Bsky on my laptop because of a supposed HSTS risk, which means I can't add an exception to visit it. I use Firefox on my Android and going to the mobile version of the website lets me in no problem, so I assume there's an issue with my laptop.

I'd usually wait a few days and let it solve itself but just in case it's something on my end, I'd like to solve it! I'm on 151.0.4 (64-bit), don't use a VPN or an anti-virus, I have a couple of privacy add-ons but they've been here forever and they've never caused a fuss. I can post a screenshot of the error code and the certificate it sends me if it's any help.

I'd appreciate any pointers! Thanks!

Solved 6 9

recent firefox update can no longer copy and paste when creating a blog post in Squarespace

recent firefox update can no longer copy and paste when creating a blog post in Squarespace, I have been using squarespace for around 15 years for my websites and I have … (read more)

recent firefox update can no longer copy and paste when creating a blog post in Squarespace, I have been using squarespace for around 15 years for my websites and I have never seen this issue, Firefox 15.1 installed and all of a sudden when trying to create a blog post in Squarespace, when I right click a text box pop up and it no longer says paste so I can no longer copy and paste text - this is more than a little annoying, you will not be surprised to know that I am now using Chrome to create my posts, there is no issue in chrome. I am a firefox geek! how can i solve this problem, I just did another update from Firefox, the issue remains I have been using computers for 40 year so I am not a novice but software glitches, I am lost

Open 20 253

VPN option disappeared after update

Hi there! Firefox did an update today and the firefox VPN option disappeared, there is no option in settings or the menu for the VPN any longer. Thank you! … (read more)

Hi there!

Firefox did an update today and the firefox VPN option disappeared, there is no option in settings or the menu for the VPN any longer.

Thank you!

Open 1