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cannot see text to type to confirm i am not a robot!

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  • 5 have this problem
  • 38 views
  • Last reply by MikkiMouse

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i am trying to set up sync, everything works fine until i get to the 'prove you aren't a robot' page. i can't see any text to type so i can't continue. please help!

p.s. i really am not a robot, promise!

i am trying to set up sync, everything works fine until i get to the 'prove you aren't a robot' page. i can't see any text to type so i can't continue. please help! p.s. i really am not a robot, promise!

Chosen solution

Hi!

Some add-ons make this box disappear. We are trying to figure out what are they to solve it. In the meantime, you can restart your browser in safe mode and you should have no issues to follow the instructions: Diagnose Firefox issues using Troubleshoot Mode

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Chosen Solution

Hi!

Some add-ons make this box disappear. We are trying to figure out what are they to solve it. In the meantime, you can restart your browser in safe mode and you should have no issues to follow the instructions: Diagnose Firefox issues using Troubleshoot Mode

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thank you, all sorted now. and happy to have confirmed i am not a robot...