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frequent FF crashes when clicking on a bookmark in the sidebar

  • 3 replies
  • 5 have this problem
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  • Last reply by DaveLT

DaveLT
DaveLT
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Running Win7 64bit, Firefox 3.6, but this problem existed for me in earlier versions of FF also.

When I click on a bookmark in sidebar view, I will experience frequent FF crashes. When I re-open FF, the sidebar view is gone. I don't experience these crashes when I disable the sidebar view. Anyone have an idea about this? TIA

Running Win7 64bit, Firefox 3.6, but this problem existed for me in earlier versions of FF also. When I click on a bookmark in sidebar view, I will experience frequent FF crashes. When I re-open FF, the sidebar view is gone. I don't experience these crashes when I disable the sidebar view. Anyone have an idea about this? TIA

Chosen solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

This can also be a problem with the file places.sqlite that stores the bookmarks and the history.

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All Replies (3)

cor-el
cor-el
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Chosen Solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

This can also be a problem with the file places.sqlite that stores the bookmarks and the history.

DaveLT
DaveLT Question owner
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Sorry for the delay, testing takes awhile...

Tried using FF in safe mode as suggested, which worked for about a week but then today it crashed while in safe mode. Same symptom, which is that when I restart FF the sidebar is closed.

Trying the next step, which is deletion of any instances of "places.sqlite.*" from the profile folder.

I'll report back in a few days. It takes that long to know whether the problem still exists because it doesn't happen everyday.

DaveLT
DaveLT Question owner
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Kudos to Cor-el, for it appears that your last suggestion did the trick. After deleting instances of "places.sqlite" I have not experienced a crash in 3 weeks. Thanks a ton!