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Filter error "The folder "xxxx" could not be found, so filters associated with this folder will be disabled. Verify that the folder exists, and that filters point to a valid destination folder." with gmail

Charles

I'm back with an old problem.

When filtering email, it gets interrupted with the error message of:

"The folder "xxxx" could not be found, so filters associated with this folder will be disabled. Verify that the folder exists, and that filters point to a valid destination folder."

Yes, the folder exists.

The previous solution was to change the mail server to imap.googlemail.com. I did that, but connectivity to it has become erratic (it services Germany, Poland, and Russia).

Is there anything else I can do besides use the imap.gmail.com server and keep reenabling the mail filters?

I'm back with an old problem. When filtering email, it gets interrupted with the error message of: "The folder "xxxx" could not be found, so filters associated with this folder will be disabled. Verify that the folder exists, and that filters point to a valid destination folder." Yes, the folder exists. The previous solution was to change the mail server to imap.googlemail.com. I did that, but connectivity to it has become erratic (it services Germany, Poland, and Russia). Is there anything else I can do besides use the imap.gmail.com server and keep reenabling the mail filters?
Attached screenshots

Modified by Wayne Mery

എല്ലാ മറുപടികളും (2)

Was the cause for https://support.mozilla.org/en-US/questions/1142465 never determined?

Chosen Solution

Correct. I submitted that one in 2016. I was told to use imap.googlemail.com for the incoming mail server, as it would slow down the process just enough that the step of finding the folders would not time out.