Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

കൂടുതലറിയുക

some web page drop down boxes don't work

  • 12 മറുപടികൾ
  • 0 have this problem
  • 29 കാഴ്ചകൾ
  • Last reply by jonzn4SUSE

more options

FF 115.27.0 esr Desktop Win 7 Pro 64 bit. I regularly use a web site where the drop down box and other link do not work. https://nypost.com/us-news/. Nothing happens when click on the "Section" drop down at top of page. When get to the bottom of the page and click "See more stories" nothing happens. The web site works fine if I use Chrome on this pc and when I use FF on my Win 10 pc. I have tried disabling add-ons, start FF in Troubleshoot mode, refreshing FF, and disabling Tracking Protection. About the only thing I have done is remove FF and re-install. Any ideas?

FF 115.27.0 esr Desktop Win 7 Pro 64 bit. I regularly use a web site where the drop down box and other link do not work. https://nypost.com/us-news/. Nothing happens when click on the "Section" drop down at top of page. When get to the bottom of the page and click "See more stories" nothing happens. The web site works fine if I use Chrome on this pc and when I use FF on my Win 10 pc. I have tried disabling add-ons, start FF in Troubleshoot mode, refreshing FF, and disabling Tracking Protection. About the only thing I have done is remove FF and re-install. Any ideas?

Chosen solution

You can mark this as resolved. The webcompat team also said to update. https://github.com/webcompat/web-bugs/issues/177669#issuecomment-3301989356

Read this answer in context 👍 0

എല്ലാ മറുപടികളും (12)

more options

Are you running any security software? I have Win7, let me boot up and see what happens.

Helpful?

more options

Hi,

Please try clearing Firefox cache and clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website). Does it help?

Helpful?

more options

I omitted in my post but yes I have tried that.

Helpful?

more options

The only AV software I use is Microsoft Security Essentials

Helpful?

more options

I'm not dev, but I'm able to replicate the issue in the same of Firefox version on Win7. Looks like it's too old for this site. It works in newer versions of Firefox on Linux. Let me see what happens on Win11

Modified by jonzn4SUSE

Helpful?

more options

Works in Win11. see screenshot

Helpful?

more options

If you're registered with them, you can chat with a live agent and ask about the browser versions supported on the site. https://nypost.com/subscription-help/

You can also email to ask the question. https://nypost.com/customer-service/

Helpful?

more options

I imagine that it is a problem with older SW. When jonzn4SUSE replied it reminded me that I had tried it on another Win 7 pc and it did not work. I believe that it is a FF issue since the web page works fine on this pc when I use Chrome. Since my FF is esr and soon to be unsupported I doubt FF will fix it. Getting closer to having to switching to Win 10. uggg

Helpful?

more options

oldman2 said

Getting closer to having to switching to Win 10. uggg

Get with the times old wise one. eBay has great newer laptops(my tech of choice) with with win10 or 11. Could be time for Linux.

Helpful?

more options

Hi jonzn4SUSE,

Could you please report that on WebCompat? We have experience of resolving a Win7-exclusive issue with Twitch.

Helpful?

more options

Helpful?

more options

Chosen Solution

You can mark this as resolved. The webcompat team also said to update. https://github.com/webcompat/web-bugs/issues/177669#issuecomment-3301989356

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.